Customer Reviews for Kirks 66 Station
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Kirks 66 Station
The facility looked like it belonged on an episode of hoarders. The old man that was the only person working could not speak and handed me the phone to call the uhaul office to complete my reservation. I had already done express checkout online but had to go through the entire process again because he had no computer or cash register on premises. I ordered 24 blankets. He said (shook his head) that he didn't have any. My husband found 12 nasty blankets in the back of the filthy building. My husband Jeff and I have rented two other uhauls in the last year and had very good service. This was a nightmare. I have to rent at least two more to complete my move from grand bay al to Panama City and most certainly will NOT use uhaul again.
Everyone from the man that attended to us, to the woman on the phone making the arrangements, were so sweet and helpful. We will go to them for future business and send friends there as well.