Kubala Carpets Plus (U-Haul Neighborhood Dealer)

Kubala Carpets Plus (U-Haul Neighborhood Dealer)

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Address

455 Olean Rd
East Aurora, NY 14052

(585) 687-4709

Driving directions

Details

Standard Hours

  • Mon-Thur: 10 am - 5:30 pm
  • Fri: 10 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed

Special Operating Hours

Features  

  • 24 hour dropoff

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Customer Reviews for Kubala Carpets Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kubala Carpets Plus

Overall rating: 3 out of 5 stars

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CHARLES L. on 11/19/2014
Rating: 1 out of 5 stars

Auto transport was parked with little access, while staff person tried to help (using a hand truck to try to move the heavy carrier! he had no trailer dolly !) I had to tow the trailer out of the spot with little room to move. The facility is ill equiped for such an item (even the staff person's hook-up of chains had to be adjusted by me to comply with u-haul's video viewed). When I put the car onto the trailer the straps were too short even though u-haul knew which vehicle I intended to carry...the tires are original equipment and not oversized for the vehicle. Without me being able to make strap adjustment to fit it would have been a complete waste of my money. Please have someone contact me from corporate offices regarding this POOR (at best) experience.

KRISTIN N. on 10/25/2014
Rating: 4 out of 5 stars

Do at least a quick clean of the cab for the next customer - we found dried spills in cup holders, sticky stuff under the seat, and bits of food here and there, so I imagine the steering wheel had not been sanitized either.

JERRY T. on 10/20/2014
Rating: 4 out of 5 stars

they were not open when I dropped the rental but I do know the store

HAROLD T. on 8/12/2014
Rating: 3 out of 5 stars

A FEW MORE INSTRUCTIONS ON WHAT TO DO FOR AFTER HOURS DROP OFF ie WHERE TO PARK EQUIPMENT AND WHAT PAPER WORK NEEDS TO BE COMPLETED UPON DROP OFF. MARK U HAUL DEALER BETTER AT ROAD TO MAKE IT EASLIER TO FIND.

KEVIN D. on 7/30/2014
Rating: 4 out of 5 stars

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