Customer Reviews for Kuna Caves Storage
(U-Haul Neighborhood Dealer)

551 reviews

1795 W Deerflat Rd   Kuna, ID 83634

(208) 286-1416

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–5:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 286-1416

1795 W Deerflat Rd
Kuna, ID 83634

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–5:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Affordable, convenient, great service. Will definitely use this location for our next move

Nathan B 
Rating:
5.0

This experience was the best in every way. Great customer service, request efficiently accommodated, and no “hitches” (pun intended) to obtaining equipment and expediting the move. Total satisfaction. Thank you!

Kathleen J 
Rating:
5.0

Customer did not leave a comment.

Steve H 
Rating:
5.0

Excellent

Claudia A 
Rating:
5.0

Customer did not leave a comment.

Adam M 
Rating:
5.0

Customer did not leave a comment.

Ronnie R 
Rating:
5.0

Customer did not leave a comment.

Roger B 
Rating:
5.0

Customer did not leave a comment.

BEN R 
Rating:
5.0

Was a different place that initially wanted but was a good place.

Lisa j 
Rating:
5.0

Excellent customer service at this location!

Chris P 
Rating:
5.0

Customer did not leave a comment.

Linda K 
Rating:
5.0

Customer did not leave a comment.

Christopher B 
Rating:
5.0

It was great. Not as great as the young man that got me set up. He was outstanding.

frank b 
Rating:
5.0

Kuna caves was very neat, customer service was above and beyond. Little bonus they sell handmade candles and scents at the kuna caves location so the smell is wonderful when picking up a U-Haul.

Austin H 
Rating:
5.0

Customer did not leave a comment.

Josu A 
Rating:
5.0

App wouldn't let me complete check in, so I went to the inside counter.

Shawn J 
Rating:
5.0

Amazing customer service- Cam is great

BEN R 
Rating:
5.0

Customer did not leave a comment.

Charles W 
Rating:
5.0

Customer did not leave a comment.

Christopher D 
Rating:
5.0

Customer did not leave a comment.

Josu A 
Rating:
5.0

So thankful !!! All was perfect !

Michael P 
Rating:
5.0

Customer did not leave a comment.

Norman S 
Rating:
5.0

Customer did not leave a comment.

John V 
Rating:
5.0

Love cam, he is a great guy who assisted us

Josu A 
Rating:
5.0

Customer did not leave a comment.

Josu A 
Rating:
5.0

Customer did not leave a comment.

Mike A 
Rating:
5.0

Everything was easy peasy. Had no problems.

diana b 
Rating:
4.0

The truck I rented smelled heavily of cigarettes smoke to where I was choking. Putting the windows down helped somewhat but as soon as you stop it initially get in after a break from driving, it was bad. I have a strong allergy to tobacco, I didn't think it would matter. All I drove was to my house, then to a heavy equipment rental place and back home twice, one to rent and one to return. Then I drove it back to the storage place to drop it off. As soon as I got home, I got really sick, still sick, like an allergic reaction. It started right after dropping the heavy equipment back off and on my way back home. Within 30 minutes of getting home after returning the truck it hit me like a brick wall. My nose won't stop running, I have a constant headache, my voice is raspy, dry throat, lungs feel tight to where I can't take a deep breathe without coughing, my stomach hurts, fatigue, etc. I don't mind the location but there needs to be a warning about the steering smell of cigarettes for everybody who is looking to rent that truck. For those who don't smoke, they shouldn't rent it. Whoever rented it before me ruined it because you'll never get that smell completely out and the truck only has 8K miles, and the antenna was missing. I didn't notice at first because I rented it at midnight but it's gone. You can still pick up some stations here and there.

Tristan R 
Rating:
3.0

I did an after hours drop off. I don’t know if the uhaul app wasn’t working or if there was a poor signal, but it took an hour to fulfill all the requirements for the after hours return. Don’t advertise that it will be 15 minutes when it isn’t.

CHERYL D 
Rating:
5.0

Excellent and easy! Very friendly service! Super clean lobby. Great equipment. The one to go to for sure.

David D 
Rating:
5.0

Customer did not leave a comment.

Jason R 
Rating:
5.0

Great location and staff is awesome!

Travis W 
Rating:
5.0

My experiences with u-haul have always been great ones.

chris b 
Rating:
4.0

Customer did not leave a comment.

Yo S 
Rating:
5.0

We had great service at Kuna Cave Storage. Cam was so helpful, and took great care of our needs.

Lynne J 
Rating:
5.0

My experience was nothing less than perfect. Don't know what else to say.

RICK H 
Rating:
5.0

Customer did not leave a comment.

Hollie S 
Rating:
5.0

Customer did not leave a comment.

Lane B 
Rating:
5.0

Customer did not leave a comment.

PABLO D 
Rating:
5.0

Customer did not leave a comment.

Sebastian C 
Rating:
5.0

Customer did not leave a comment.

CAMERON C 
Rating:
5.0

Customer did not leave a comment.

ANDREW T 
Rating:
5.0

The gentleman that checked us in was very professional an helpful, we returned the big u haul, then rented a pickup, an he was great, even called an made sure things where good or if we wanted it for another day, thank you our moving experience was smooth thanks to u haul.

scott h 
Rating:
5.0

Customer did not leave a comment.

Reymundo N 
Rating:
5.0

Customer did not leave a comment.

Marty S 
Rating:
5.0

Customer did not leave a comment.

CORY M 
Rating:
5.0

Excellent above and beyond

ROBERT K 
Rating:
5.0

Great customer service, cam is amazing and has always been here for us!

Josu A 
Rating:
5.0

Customer did not leave a comment.

Josu A 
Rating:
5.0

Very friendly and helpful. I would definitely recommend this location to anyone moving to or from Idaho!!

Christy S 
Rating:
5.0

Cameron, took care of my needs and in a short time had me on my way. It was even on a Saturday. Thank you Cameron. A shout out to Crystal - Traffic Control person in Boise. She told me just what to do to take care of an issue I had with the truck. Thank you Crystal.

Dave B 
Rating:
5.0

Cameroon was a nice young man 👨🏿 clean location, great people and very laid back.

Josu A 
Rating:
5.0

Cam was very helpful!

Charles B 
Rating:
5.0

Customer did not leave a comment.

Forrest S 
Rating:
5.0

Please see above! :-)

Jeff F 
Rating:
5.0

Not much !! 😊

Thomas D 
Rating:
5.0

Customer did not leave a comment.

Christine S 
Rating:
5.0

The staff at Kuna Caves have to be the friendliest and most helpful I've ever encountered. The reservation was easy, and I have to make a few changes and they were happy to adjust as needed. I was a little late in picking up the trailer and they called to make sure I was still coming and would stay a little late if needed to meet my needs. Customer service at it's best.

RICK H 
Rating:
5.0

Customer did not leave a comment.

Linda B 
Rating:
5.0

Customer did not leave a comment.

Jeff S 
Rating:
5.0

Customer did not leave a comment.

ron c 
Rating:
5.0

This was a great overall experience. I was impressed with the helpfulness, friendliness, and ease of everything! Thank you!

Lindsey V 
Rating:
5.0

Cam, like always did a wonderful job! Inoki has a great crew!

Josu A 
Rating:
5.0

Good stuff 😃

Jeff F 
Rating:
5.0

Customer did not leave a comment.

Shaun W 
Rating:
5.0

Customer did not leave a comment.

Robert P 
Rating:
5.0

Excellent customer service, very flexible with me due to having date changes. Thanks for your help.

TODD J 
Rating:
5.0

Customer did not leave a comment.

Diana G 
Rating:
5.0

Customer did not leave a comment.

tony a 
Rating:
5.0

Customer did not leave a comment.

Kevin S 
Rating:
5.0

I have been coming here for my rentals. The service has been great, Cam and Shelly will take good care of you. Great place to get a storage unit, clean and secure!

Josu A 
Rating:
5.0

Customer did not leave a comment.

Rick J 
Rating:
5.0

Cam is an amazing asset, I wish there were more people like him out there. Great customer service!!

Josu A 
Rating:
5.0

Great customer service

Norman S 
Rating:
5.0

Customer did not leave a comment.

Anthony H 
Rating:
5.0

Cam was great

John V 
Rating:
5.0

Customer did not leave a comment.

Paul R 
Rating:
5.0

Very helpful staff. Couldn't have been better.

Lonnie J 
Rating:
5.0

Customer did not leave a comment.

louise S 
Rating:
5.0

Customer did not leave a comment.

Dave L 
Rating:
5.0

Customer did not leave a comment.

Jeremiah H 
Rating:
5.0

Customer did not leave a comment.

Jeremiah H 
Rating:
5.0

Customer did not leave a comment.

frank e 
Rating:
5.0

Great customer service!

Brenda O 
Rating:
5.0

I had to rent a pickup truck on multiple days and a trailor for a one way trip. The guys there made the rental process easy and helpful. I would give my recommendation. I also think the facility that I returned the trailor to was a easy process.

Patrick A 
Rating:
5.0

Customer did not leave a comment.

Donald P 
Rating:
5.0

Cameron was very courteous and helpful. Made the pick up and drop off process very easy.

Eugene T 
Rating:
5.0

Very helpfull.

Kuna S 
Rating:
5.0

Customer did not leave a comment.

ethan s 
Rating:
5.0

Customer did not leave a comment.

Beverley A 
Rating:
5.0

Customer did not leave a comment.

TUCKER O 
Rating:
5.0

Customer did not leave a comment.

James J 
Rating:
5.0

quick effecient friendlu

allan r 
Rating:
5.0

No wait he was there immediately and checked out quick.

Robert M 
Rating:
3.0

I did an online return.

Steve M 
Rating:
5.0

Cameron was super nice and helpful answering all my questions as well as the best place to drop off my junk. Thanks, Cameron.

Troy L 
Rating:
5.0

Polite and efficient service. Would recommend!

Frank L 
Rating:
5.0

Cam was so helpful. I appreciated everything about my experience with this location and it's service.

Kris F 
Rating:
5.0

Customer did not leave a comment.

Christo S 
Rating:
5.0

Cam and Inaki were great at helping me out

Josu A 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top