Pickup and drop off was quick and easy.
Michael Scarchilli
Customer Reviews for Lake Orion Equipment Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only thing was the truck I used probably needs an alignment. Other than that everything was excellent.
harley mcdowellOpen on Sundays???
Mark StormsBest location, hands down
Randy WightBest U-Haul rental location
Randy WightNa.
Angela BurgessWhen returning to the location in Lake Orion sales rep was very very helpful I was in a wheelchair and he came out inspected the truck and came to me in my personal vehicle so I would not have to get out in my wheelchair I give this place a thumbs up and will recommend it to anybody I come across
Robert EldridgeArrived early and truck was ready. Professional service
Jeffrey MillerStay exactly the same! Best rental place anywhere, best service!!! Would like to be able to rent trucks from this location, as I used to be able to do. Excellent service, terrific staff!
kevin lentGreat customer service and easy return.
Kyle Huntooncan never say enough good things about Orion Rental. Professional and courteous... seems like a lost art.
Steve FrostEasiest drop off I’ve ever had. 10/10 would rent again.
Andrew WrobelThe guys here were amazing, best U-Haul experience I’ve ever had. Really appreciate their service and will definitely aim for this location when able
Justine DeanThe employee present was very helpful and also explained to me that the truck I had rented was inadvertently a truck intended for an in-town move rather than a cross state move. Thanks to his assistance I was able to better plan for future trips and also received a refund for the fee from U-Haul support due to the confusion in placing the order on the U-Haul app.
Mick BalandaBest around, easy to deal with
Randy WightToo dark to see what you are doing
Bruce LovelessIn and out...no problems. Truck clean and ready to go. Return ran smoothly.
JASON OTTRusty rims
Frank GeorgeBest place around
Jay LowesThe service was top notch and fast. They worked with me on the request to remove the hand tuck from the vehicle with no issue whatsoever. this will be my go to location.
Alan TobyGreat service and super friendly staff.
Juergen GumbingerVery easy and helpful!
Daniel Vander WoudeVehicle was clean and ready for me. Check out and check in was simple. Great rental.
Gary PattersonGreat team, helpful and polite.
Paul SpevetzThank You
John HayesExcellent customer service!
Robert BucchiStaff here where very friendly. They checked to make sure everything i needed was available. As well as making sure u understood what the expectations where for returning the vehicle, sweeping, fuel etc. Highly recommend
ryan stewartStaff was very helpful and friendly as they always are!
John PowersThis rental was well worth the money and I will be coming back! The gentleman that waited on me was very professional and courteous. Than you. J. M.
JOHN ROBERT MAINPRIZEExcellent customer service.
Stuart KennedyService was great - very helpful Trailer was very nice
CHRISTIAN HYEKVery Professional !
JOHN FISHERI really didn’t interact with them much because I was just returning a truck.
Allison LaForestThe team in Lake Orion is courteous and quick. Always an easy experience to rent from them.
Matthew GrahamExtremely disappointed, the truck was dripping wet on the cargo area I had to spend almost an hour cleaning and drying it before the helpers were able to start loading the truck
Rodolfo LemusIt was a easy process!
Ronald LoftonI ordered a dolly and it wasn’t in the truck and the location was closed, I emailed after I left and said I would like to be reimbursed for it and got no response.
KELLEY NEZWEKI paid for a dolly and blankets but none were provided
Michael SkeltonDrop off location was closed but had a good area that made it east to drop the trailer and drive out without backing.
CHARLES GREIWEEverything was great
Greg HudasExcellent location Always helpful and friendly Highly recommend this store!
CHRISTINA MCKAYThey were super friendly and helpful!
Nicole BakerService was excellent. Just keep it up.
WILLIAM DOUGLAS KIRCHNERGentleman that helped me place a reservation was awesome!!
CAROLE PAULSENGreat customer service. Very understanding and knowledgeable.
Eli MataBetter computer system.
Ted SAWICKIcleaner up internally, the cabin and get out the smoking smell.
JOSE JUDICEI always enjoy working with Lake Orion Equipment Rental. They are so very nice. I was especially appreciative of the help hooking the trailer we rented to my vehicle. This is always my first choice when I need to get a U-Haul!
Diane UnderwoodThe drop off app is glitchy, it kept kicking me out trying to add photos. Other than that great experience. Thank you
THOMAS WHITTINGHAM JROur experience was mixed. We reserved a trailer, but when we got there, the trailer we were assigned had a malfunction in the wiring. There was another identical trailer that worked fine, but it had been reserved for the next morning, so they weren't going to let us take it instead. There were no other trailers available. We were ultimately allowed to use the working trailer after promising that we would have it back by 8am the next morning. After hours drop off was convenient. We appreciated their willingness to work with us.
Michael GerstenbergerFriendly with a fast in and out. I’ll use again.
DAVID ALEX VERBEKEVery friendly and accommodating.
MARTIN EDDYGreat service!
Stephen StewartI easily made my reservation on-line and it was ready and waiting for me when I arrived! Would definitely recommend this location and will use in the future
Mary Geda