Customer Reviews for Lovell Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Lovell Automotive
We dropped our trailer after hours. However, we were never able to get confirmation that they had received and checked it, despite three separate tries over two days. This was very frustrating.
When I had come in to drop off the trailer, there was only the girl working and I started to unattach the trailer as she directed me to and had to ask for assistance to take the rest off. I took off additional pieces and put them in the trunk. It was my first time using Uhaul and having a hitch attached to my vehicle. Currently my car makes a loud banging noise. =(
The entire process was very easy for us. The online reservation, pick up process, instructions, and turn in were all clearly explained, clearly marked, and followed easily. Thanks Lovell Automotive and thanks U-Haul for making the rental and use of the truck as easy as possible during a stressful move.
answered any and all questions. keep up the great customer service.