Customer Reviews for Lovell Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Lovell Automotive
This was not the location I was supposed to pick up the truck. They changed it and did not call till the day that I picked up the truck. After I already had been to the place they originally told me to be. The new location was fine, it is corporate I have a problem with. Somebody should have called me from there at least let me know there had been a change.
Keep the rates that were given as a reserved customer. I went in and the costs were $50 higher than I was given during the reservation. Needless to say, I was not a satisfied customer! Not the problem of the store, Uhaul's problem.
Great customer service. GREAT GREAT GREAT GREAT
Very Friendly and Informative information about the truck. Appreciated that I was treated very nicely!
The team at this uhaul location was kind, courteous and focused on safety. They did an excellent job preparing me for a cross country move, with my car in tow!
We dropped our trailer after hours. However, we were never able to get confirmation that they had received and checked it, despite three separate tries over two days. This was very frustrating.