Customer Reviews for Macks Farm & Rv Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Macks Farm & Rv Center
Have a larger variety of trucks available.
The personnel at Mack's were very helpful and considerate. Unfortunately, I had a reservation for Minot, ND- roughly 150 miles away. UHaul failed to honor my reservation and u was required to drive to Harvey for my pick up. This was despite having made my reservation over 2 weeks in advance.
This was not the intended pick up location! I reserved a trailer to be picked up at Minot, ND but was called by your office in Fargo that the trailer was not available the DAY BEFORE I needed it. I had to drive 3 hours and 150 miles to pick up this trailer. I am not happy and feel that U-Haul owes me for the extra time and miles I had to drive.
The personnel at Mack's Farm Center really worked with me to facilitate this rental. I am absolutely pleased with their service.
Checking in and out takes longer than it should. The computer system is really old. Needs upgraded. Almost took 30-45 minutes for check out and 15 minutes to check for a trailer. Which was all computer.
Do not call after hours, it goes to thier house phone and they don't lke that.