Customer Reviews for Mail Box Plus 1 Hour Photo
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mail Box Plus 1 Hour Photo
I was veryfrustrated returning the truck. Perhaps this is also due to negligence on my part, but I rented a 20' truck and returned it to the U-Haul location in Bothell. I received a phone call the next day saying that the Bothell location does not accept 20' trucks as they are too large. You can imagine my frustration when I called my wife telling her to go back to Bothell, pick up the U-Haul truck that the Bothell U-Haul does not accept, and then driving it over to the Everett location. Very frustrating.
My experience at this location was very satisfactory and the lady who served me on this day 07.03.2015 at around 6pm is very nice and a good person.she made my experience such that i will recommended the location to any person who want such service. I say thank u to her for her excellent seivice to me.
Customer service was terrible. Agent argued about a policy that was clearly stated on the wall. Over charged for gas. I would not recommend this shop based on customer service alone!
I ordered online and picked up at 9am when they opened. Truck worked great, was clean and did the job. Yes it's .20 cents more per mile for weekend use, but that's business, no complaints from me.
The truck needed an alignment and a tire balancing. Driving this truck was unsafe. I did the walk around by myself which pretty much defeats the whole purpose. The location charges $.30 more a mile than the other U-Haul locations just 10 miles away.