Customer Reviews for Mr Vacuum
(U-Haul Neighborhood Dealer)

Rating:

5.0

Make it more obvious where the U-Haul location is

Rating:

4.0

Had to extend the contract a few times and the agent was very professional and helpful!

Rating:

3.0

Location was not open when i dropped off the truck.

Rating:

5.0

Truck had not been cleaned well. The box had debris in it and cab had someone’s travel bag left in it. Truck ran great

Rating:

3.0

Your agent was 20 minutes late in opening. His attitude was not very friendly. I would not recommend this operation to anyone

Rating:

5.0

Absolutely nothing you guys have nailed it down great experience

Rating:

2.0

Provide instructions to everyone whether they’re dropping off during hours or not. We return the truck during business hours, but they were closed and locked.

Rating:

1.0

I rented a 15 ft truck and drove it a total of 14 miles and when I got my receipt thru email I was charged $27.50 for 6 gallons of fuel. I received truck without a full tank. Are you Kidding Me! Total rip off. You'll never get my business again.

Rating:

3.0

I was very upset that we were not provided with a contract. Also he had us sign nothing. He said he didnt have a printer and he emailed it to us. So all I had was my phone as we were leaving for Ft.Myers. An emailed copy does me no good as it is impossible to read. He asked where we were driving to and estimated it to be around 300. Our final bill was double that. I have a business and would never not have someone review their contract and sign it. I will not use this location again.

Rating:

5.0

Hector was very hospitable after hrs. Thank you for the smooth transition.

Rating:

2.0

I was charged an extra $30 for late return even though I returned it around 12:30pm. Rental contract was messed up by the place I rented the trailer. I went to return the trailer by 8 am but the place did not open until 10am. I did not just want to leave the trailer without someone verifying the return. Very poor service and ridiculous that I am charged an extra $30 because no one was there at 8 am like they should have been.

Rating:

3.0

Wish he would have told us about th e20 after hours fee. we delivered at 4:10. had we known we would have made it before 4pm

Rating:

1.0

There is no drop off box for returning the key. The dolly was not included when I picked up.

Rating:

5.0

The customer service the best, the truck 🚒🚛 good condition, the return was fast , good good 👍 service I recommend in full.

Rating:

5.0

Odd combination, but works!