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SCOTT W
Customer Reviews for Napa Tire And Wheels
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I know they were busy but they didn’t check me in and I dropped the truck at 2:16 and didn’t get an email till after 5pm
Marisa RLocation was fine App is terrible
John BNeed to remove a few old cars for easier access…
GARY RMake the Mobile check out a little easier
Lanny FRental drop off was so crowded with other vehicles that maneuvering the truck into a parking place was a challenge.
Randall HAll went well. Got me checked out fairly quickly and no hassle on returning it back. Will certainly use this location next time.
Genaro FNo one was there when we arrived and we had to wait 25 minutes to be taken care of.
Andrew KGreat experience
DEREC BI had a reservation at one location for a truck and appliance dolley. I was texted that my pick up location was changed and when we got there they did not have a dolley. This is horrible customer service. I will never rent from them again!
Anne C