Customer Reviews for StorQuest LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of StorQuest LLC
The truck was at 20% oil change when I picked it up, and the location knew I was driving 4000 miles to Alaska. The ramp was off-track which set us back at least several hours loading. Called the office, who were no help at all. Windshield wipers were paltry at best; again unacceptable for nearly 4000 mile trip to the Northwest. Not safe, not smart.
She was as helpful as she could be BUT she had no tools and we did not have enough strength to remove the trailer from my hitch. The trailer really hurt my knee when we tried to lift it, I'm headed to the doctor tomorrow.
This is the second rental in the last 2 months and I had to pickup rental 30 miles out of my local. This added to the mileage which you should have free mileage from the location originally asked to pickup. The first rental added 60 miles round trip from where I had to pickup..
Upon return of rented equipment, store clerk had an overwhelming smell of marijuana. Location phone was not operational, We attempted to return equipment one day earlier, but was unable to communicate with rental location, due to phone issue.
Make sure more people use this location. They are very professional and nice to work with.