Better communication!
Michaelle Allen
Customer Reviews for Marathon Gas Elgin
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was a horrible experience & no one should pick up a U-Haul at this location. It is not in a safe area. Also, they take care of all their gas station customers before helping us & it took an hour to get our U-Haul. Also, they did not know how to fill out the information & we had to call U-Haul directly.
Susan LaVictor