Uhaul broke down a hour after pick up filled with furniture. Motor locked and was stuck on the side of the road for almost 2 hours. Replacement had to be picked up in a different city. I hired movers and had to pay extra due to hours waste on the side of the road. And also had to unload all the furniture to put it onto the replacement truck. It was a entire mess and set back and I didn’t receive reimbursement from Uhaul Company at all.
Shaquavia Thomas
Customer Reviews for Henderson Supply Co Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was so awesome! They were considerate to me not understanding the full process of a rental. 😊 thank you ladies! The lady that checks the trucks back in is rude,she is clearly not a people person 😐 I was misunderstanding something and she caught an attitude for no reason and her tone with a customer. .get the lady that checks people in to do that job also. Overall I will be back to shop for items me and my grandson needs. Thank you
tanika jonesGreat place
Thomas MathewsJust continue to provide customer service that continues to respect the customer.
Debra HopkinsTruck had a few issues. Steering will was badly out of alignment. The metal stairs rattled the entire trip. The engine needed to be serviced. Felt like there was mechanical issues with the truck. Kept bogging down and acting like it wanted to stall.
Cameron GoreVery nice and quick turnaround times
AMANDA DAVISOutstanding consumer service. Yes indeed l would recommend this site to anyone. No doubt
ALEX PAINSONThey were very helpful
Donna Griffin