Truck was in rough shape No Leg room and seat does not go back. Only had a half tank of gas even though they knew we had to go 75 miles. Ride was terrible, We Ordered moving blankets and there were none to be found. When I called. They told me I had to go 16 miles North to get them. Lousy experience. Drop off center did not have a barcode or any instructions. Downloaded the app and that location in Green Bay was not listed. Just really poor communication. The only positive thing that we would say is the people in Customer service when we called to complain were very nice and accommodating.
john g
Customer Reviews for Minute Marts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pickup was slow. It took the staff a while to process the paperwork.
Sharon PFriendly enough. Place is dirty and run down.
David BOne tire was low on air so we had to take care of that. Couldn't use the mobile check in our check out as it didn't recognize the location. The whole process was a pain. It took us 25 minutes just to pick up the truck!
TAMMI T