Not specific to this location but renting and returning a uhaul was an extreme pain. Took over an hour at the location to be able to get the vehicle and the customer service department (1-800) was no help at all. Very hesitant to use uhaul again.
Matthew W
Customer Reviews for A Better Self Storage North
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not the location I reserved a month prior to pickup. However, the attendant was very helpful and professional. Mattresses protectors were at the original location I had reserved. I requested cancellation but have not received refund. Brake shoes in need of service on trailer! The trailer was clean.
Dennis CDouble check all rented equipment is in the truck at time of pick up and clarify what material is supposed to be in the truck and what material needs to be picked up from material location.
Jacob BIt has parking and the box is right there, easy peasy, :)
Cecilia KI left my garage door opener in the truck. Would you be able to inform the location I dropped it off at know.
Eliasar MI picked up the vehicle using the app. I hadn't been verified yet so I had to wait and wait. I had movers waiting for me I was paying by the hour. Ordered blankets and they weren't in the vehicle. Frustrating experience.
John CGreat service!
Mattie M