Customer Reviews for Misbah Motors
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Misbah Motors
Excellent service. Thank you
This location seems to run partime they are never there and very hard to get a hold of them
I will not be using U-Haul ever again !!!! Nor would I ever recommend anyone using your services, I booked a 24ft truck 3 weeks in advance for a p/u Friday night drop off Saturday. I got a call 2 days before my P/U telling me that not only could I not have the size of truck I rented (i got offered a 20ft) but I needed to return it by 7am Saturday morning, my other option was to make an hour commute east on Friday of a long weekend to Colbourne to get a 26ft truck. That i could not tow my SUV behind. Never the less I ended up with a 17ft truck at my P/u location for the duration I wanted. The $50 credit and cheaper KM was a nice gester however I would have preferred what I booked and paid the price as your company wasted lots of my time doing two runs on an already very busy weekend. Further to this your manager who call to ruin my day should learn some manners as the woman I got was so rude and unhelpful it was unbelievable somehow your agent felt it was my problem that you could not offer the services I booked!!! U-Haul NO WAY NEVER AGAIN!!!!!
Can't get any better service, I have been to other uhaul neighborhood dealer but misbah motors provided me great customer service.
Moving day on Saturday May 31,2004 was a nightmare. The staff at U-Haul had myself and my family going to five different locations in search of a U-Haul truck to move with. This caused alot of stress and unnecessary dalays (6 hours lost time) due to the mismanagment of U-Haul Head office.
We dropped the van off at 2pm and they were closed already. We were hoping to clear up the bill then but now have to wait now. They told us they would be open until 3pm saturdays
excellant customer service,very helpful people.
I am very happy with this location, I strongly recommended .
The gentleman we dealt with was very personable and friendly. He was very comfortable to deal with.
Nothing, service was great.
Excellent customer service experience. I will definitely recommend to my friends to go there.
Thank you to Misbah Motors for making this U-haul experience so much better than our previous one with a different dealer!
It would have been better if I didn't have to drive to another city to get the size truck needed. From a costomters view , of choosing U haul , bringing the truck to a U haul location in their city would have been great customer service. Something to think about to keep customers coming back. I was told if a size truck needed was in Kingston, I would have to drive to Kingston to pick it up and bring it back to Kingston. Therefore costing me extra mileage. Its just unacceptable. I would choose another company like Discount or Budget or Two men and a Truck. However I prefer U Haul. Thank you for your great service , other than that issue. Will use you again, I'm sure.
Dealing with uhaul has been the worst experience in my life. I was supposed to get a month free rental and that never happened. I was promised a VIP credit from someone high up and I never received it. Called twice and was told the credit would be emailed but still never got it. I cannot wait to get my furniture out of storage and never use uhaul ever again.