Customer Reviews for Mobil Gas
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mobil Gas
Pickup location kept changing, like 4 times. Online reservation seemed to go smoothly, but next day started getting emails and phone messages galore. Crazy. At pickup loc, it was as if I was a walk- in. Everyone I was in contact with was very friendly, though.
This was the absolute WORST experience I have ever had renting from Uhaul. I have rented from Uhaul many times, but now will take my business elsewhere so I never have to encounter an experience like this again.
It looks like this location only has 1 truck, and I rented it. No one knew how to do the paperwork, and seemed extremely inconvenienced by me renting the equipment from them.
When I came to pick up the truck at my scheduled time, the truck was parked in back covered in snow and ice. In below zero temperatures I started it up and had to spend about 20 minutes de-icing it before I could drive it. Then I had to back it out of the snowbank that it was buried in.
When I came to return the truck, the girl behind the register yelled an explicative and complained to her friend that was sitting behind the register with her. As she was trying to get me checked out, there was a problem and the system kept trying to charge me thousands of dollars. She couldn't figure it out, and went about to helping other costumers for about 15-20min. After a while she figured out that she had entered an extra digit in the mileage and I was eventually charged the correct amount in the end.
All in all, this experience made an already stressful day of moving even worse. I would most definitely recommend not renting from this location, and also not renting from Uhaul if they allow places like this to carry their name.
It was small mobile, one person not dedicated to uhaul only also working the register for gas and purchase,
Well I did have to come back to get the truck because they did not know how to use the computer correctly