Customer Reviews for Mobile Man
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mobile Man
Moblie man are scammers they tried to charge me for gas when i had indeed put gas back in the truck and when i called i had to beg her to check and upon checking she stated it was an error on there end. How ever she charges me for 32 miles when i moved from 83 ave and lower buckeye to 67ave and baseline in two trips there no way that was 32 miles. I believe that they are scammers when i drop thr truck off the truck was reviewed and signed off on and then upon checking my bank acct they had over charged me. This location needs to be monitor as i feel they are scammers. Aswell are there many complaints for this location?
This individual at this location was an hour late in the morning before he even showed up so I could not pick up the truck until 9:00AM. Also when he was told this was a one way he refused to fix the truck rental telling me I had to bring it back, giving me no other option.
Professional and courteous. Overall everything went without a hitch.
I was so pleased they had my reservation ready and it all went off with ease. The truck was older and a bit uncomfortable for a long haul but since it was such a short trip it want an issue. Customer service was wonderful, the gentleman helping me great and we will use this location again if the need arises!
Horrible customer service and the place is a dump. Walked in and the woman was on Facebook and made it clear I was disturbing her.
My contract had a drop off point on Indian school rd. Indian school rd location had not receive one way trucks for weeks. The lady would not close the contact and I had to relocate the truck. I call costumer service regarding uhaul's breach of contract and requested compensation for moving your truck. I got an apology, which is not acceptable. If I breach contact I pay, you breach, oh thanks. Uhaul needs to own the two party contract and when they are wrong own the breach and pay
It was a very fast process. Thank you!
Drop off location was closed Saturday at approx 345pm when dropping truck off (open until 5)?...after hour drop box next to door...downtown Tolleson 1 block west of #91st Ave on south side of Van Buren st.