Location needs more trucks that are used locally not just one way.
EDWARD M
Customer Reviews for Williams Mobile Service Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I can’t think of anything. It was a great experience.
tammy MNeed 15 foot trucks and 20foot trucks at this location 10 foot trucks are a waste
EDWARD MI did an after-hours drop off so I can’t attest to the office and personnel. But I have no complaints and the location was extremely convenient for me.
Diyan DHave more 15 or 20 ft trucks on hand they had 4 10 ft trucks cant move much with a 10 ft truck
EDWARD MThe turn with the incoming traffic from Hwy 12 is scarry. Even though I live in Rio Vista, I didn't realize a left turn into the business can be dangerous. Please remind the person renting of the cross traffic.
LORI TI also unload and load uhaul truck people from trilogy. Have been getting sent to antioch or Fairfield when they could drop the truck at Williams uhaul in rio vista and thanks to whom ever got a few trucks at willams UhAul to rent finally trilogy is a gold mine for uhaul if you keep the trucks stocked
EDWARD MKeep up the good work
Ken BHard to improve.
Harry D100%
MARCO CAlways friendly, professional, and accommodating. They're the best!
Henry JEasy to work with
Kenneth WHello, I called as well as ordered my uHaul online. I chose NOT to get insurance, as I was only moving 1 mile away. I checked out and was charged for insurance -- this was double the amount I would've paid. I was not handed a receipt and didn't realize the breakdown until I was walking out - at this point, the transaction went through and I had much to do with moving. I will NEVER go back here nor will I ever refer anyone. VERY unhappy and disappointed ... not to mention, shady charging someone insurance when it was clear I didn't want nor need it.
Rachel RGet the info correct on your website for this location. This location is actually opened from 8am - 5pm, not 10am -2pm. Also make the website more user friendly.
Susan hThe customer service representative at drip off was extremely rude.
Angeline SNo 20foot trucks in stock had to go to fairfield ca dealer 30 miles away need another dealer in 94571 area or 94561
EDWARD M