Customer Reviews for Top Tech Auto And Sons
(U-Haul Neighborhood Dealer)

189 reviews

27271 Ethanac Rd Ste 103   Menifee, CA 92585

(951) 916-4088

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed

Services at this Location:

Contact Us

(951) 916-4088

27271 Ethanac Rd Ste 103
Menifee, CA 92585

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They're friendly which means everything

JOSUE O 
Rating:
5.0

Customer did not leave a comment.

Steve E 
Rating:
5.0

Everything went really well, the employee who worked their name Joseph was very helpful. He answered all my questions and was really professional. I would shop there again

JUAN Q 
Rating:
5.0

Customer service was excellent and I would definitely recommend coming here to get your rental truck!

Ian B 
Rating:
2.0

I was charged double, the check engine light came on and the gas listed as 1/2 tank when it was less than that.

Vicky P 
Rating:
5.0

Customer did not leave a comment.

Andrew P 
Rating:
5.0

Customer did not leave a comment.

Reid Y 
Rating:
3.0

Customer did not leave a comment.

Nadia E 
Rating:
5.0

Nothing

DARRELL C 
Rating:
5.0

Customer did not leave a comment.

Felicia S 
Rating:
4.0

Make sure truck has at least half tank of fuel. This should be a requirement.

Daryl W 
Rating:
5.0

Keep up the good work! Highly recommended!

John D 
Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
5.0

Customer did not leave a comment.

Alina W 
Rating:
5.0

Customer did not leave a comment.

MOISES T 
Rating:
4.0

Senior discount 🤗?. Thank you, it made my friend happy to see this little U-Haul and lt did the job.

GABRIEL C 
Rating:
5.0

Fast and easy, long time repair shop in area. Some flooding from previous night made it fun to add car to transport.

Charles D 
Rating:
5.0

Customer did not leave a comment.

Joseph h 
Rating:
5.0

Supberb customer service.

Maria L 
Rating:
5.0

Customer did not leave a comment.

arthur f 
Rating:
1.0

Terrible service from U-Haul. Will not be deciding to do business again. I came to U-Haul to simply pick up a dresser that couldn't fit in a vehicle. 1st disappointment, the van was not available resetting in me renting a 10' truck. 2nd disappointment, the pull in of $19.95 is no where near the actual cost of what you are doing(and I only rented for 2 hours). 3rd, the transmission was shot so bad I was almost scared for my life when I'd brake. The engine sounds it's on its last breathe. 4th, 3 days later I got charged again($35) but of course no email to explain why. So for a 2 hour rental to pick up a $80 dresser I spent in all $120. Outrageous. It's sickening almost. I will be having a sit down and speaking to customer service until I reach a manager. This whole process has left me so distraught.l and I thought the company would ease my stress of transporting something, in reality just made it worse.

Lori G 
Rating:
5.0

Customer did not leave a comment.

Anne H 
Rating:
5.0

Very friendly, courteous and thorough. The whole experience was a pleasure.

Barry F 
Rating:
5.0

Customer did not leave a comment.

Melissa B 
Rating:
5.0

Customer did not leave a comment.

Brian S 
Rating:
5.0

Customer did not leave a comment.

MARK O 
Rating:
1.0

Customer did not leave a comment.

LEVI C 
Rating:
3.0

When renting equipment. All parts need to be inspected. I had a bad right wheel when traveling and needed Road Side Service. However excellent road side service and was back on road after an hour.

Dennis M 
Rating:
5.0

The first location that we were scheduled to pick up, never showed up to open their doors. The new location had amazing service, professional and thorough.

Nicole S 
Rating:
5.0

Customer did not leave a comment.

Thomas V 
Rating:
5.0

Had a great pick up experience with Top Tech Auto & Sons. Very friendly and answered any questions I had.

Eva T 
Rating:
1.0

Not charge an extra day when the equipment was turned in already. I turned in the trailer that I needed for a few hours the next day. When I got my receipt the next day there was an extra day added on. Now I have to figure this out.

James G 
Rating:
5.0

Keep doing the same

NELSON A 
Rating:
5.0

Not sure honestly service was great

Norman R 
Rating:
5.0

Customer did not leave a comment.

Gregory D 
Rating:
5.0

Customer did not leave a comment.

Jacqueline F 
Rating:
5.0

Customer did not leave a comment.

GREGORY H 
Rating:
5.0

Great Service! Thank you.

Wendy M 
Rating:
5.0

Excellent service

LEAENNA L 
Rating:
5.0

Great experience

Benjamin T 
Rating:
5.0

Customer did not leave a comment.

JOSHUA M 
Rating:
5.0

Customer did not leave a comment.

Joseph E 
Rating:
1.0

I reported the dolly and pads were missing and was still charged. I then gave feedback via support email and was ignored. Do you have any idea how hard that move was without those items? And to still be charged? Ridiculous

Tyler R 
Rating:
5.0

Customer did not leave a comment.

Douglas S 
Rating:
5.0

Customer did not leave a comment.

JOMARA M 
Rating:
5.0

Customer did not leave a comment.

Cleve J 
Rating:
5.0

Great experience!! No hassle pick-up and drop off.

Mark W 
Rating:
4.0

Customer did not leave a comment.

DAVID N 
Rating:
5.0

Customer did not leave a comment.

STEFANIE H 
Rating:
5.0

Customer did not leave a comment.

Harry G 
Rating:
5.0

Constusmer services was excellent and I definitely will be using this u hall service again...thank you.

jeffery s 
Rating:
5.0

Customer did not leave a comment.

JOHN Z 
Rating:
5.0

Always very friendly and attentive!

Lisa W 
Rating:
5.0

Customer did not leave a comment.

Kimberly H 
Rating:
3.0

People were good just equipment stored on dirt lot...

Craig P 
Rating:
5.0

We had a 25 or 26’ truck and the ramp incline was very tough. Make a longer ramp with less incline. Moving washer and fridge was difficult with that slope.

Tamara S 
Rating:
5.0

Customer did not leave a comment.

LOSMYN W 
Rating:
5.0

Nothing all is good

Gerardo C 
Rating:
5.0

Not sure about the guys name but he was super friendly and helped me the best of his ability and it was much appreciated this location will definitely be my go to uhaul !

Adrian B 
Rating:
5.0

Want to say Joseph was so helpfull love his costumer service will definitly be back

Norma G 
Rating:
5.0

Very nice, friendly, personable man behind the counter helped me. He took care of my transaction efficiently and quickly. Would go back

JANINE B 
Rating:
5.0

My comment: This was my first experience to reserve a truck to rent, and, do driving, loading and unloading. It was a smooth process and I highly recommend using UHauls services. Will be using their services again in near future. Thank you.

Cindy L 
Rating:
3.0

Again , there was a closer U Haul facility closer to my destination but had to drive to a farther away drop off point. Additionally I feel that upon returning the rental b4 its time period ( 2 days in my case), should warrant a credit.

Ronald W 
Rating:
3.0

I think the most important thing, at any rental agency,... being a driver myself. The Most important aspect that's greatly overlooked are "Crystal clear and clean, windows, and mirrors, inside and out.

KURT F 
Rating:
5.0

This was the best U-haul rental experience I’ve had. The customer service was incredible!

Jennifer S 
Rating:
5.0

Very nice customer service. Easy pick up and return.

Dorothy M 
Rating:
5.0

I like coming here They Provide Excellent customer services.

Elizabeth D 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C 
Rating:
1.0

Staff was helpful. However, their drop off box looked like it was ripped off the wall. Very inconvenient when I attempted to return the vehicle, definitely not 24/7 as U-Haul claims. Disappointing return experience.

Howard S 
Rating:
5.0

They were very friendly and professional. I will definitely use them again and refer them.

jennifer s 
Rating:
4.0

Fast friendly service. Truck was ready to go when I arrived

Eric H 
Rating:
5.0

No issues whatsoever with returning

Layla S 
Rating:
1.0

Went to turn in keys after hours and there was no drop box. I had to sit on the phone for an hour to get the issue resolved.

Sean S 
Rating:
5.0

Great experience and Top Tech was awesome no issues. Highly recommended.

RAYMOND S 
Rating:
2.0

Recommendation only for the location. The box truck I got needed windshield wipers and the ride was very rough. I’m sure it needs shock absorbers. Gas mileage was very poor, I spent an additional $85 to go 100 miles, that’s getting only 7 miles to the gallon and added another $0.85 to your mileage charge of $1.09/mile. That’s nearly $2.00/mile. Ridiculous!! I expected more from U-Haul.

Jose D 
Rating:
5.0

Customer did not leave a comment.

JIMMY P 
Rating:
5.0

Quick and friendly service, they met me at the vehicle before I could get parked.

Kevin M 
Rating:
5.0

Customer did not leave a comment.

Gerad H 
Rating:
5.0

Customer did not leave a comment.

Asela H 
Rating:
3.0

Customer did not leave a comment.

colleen b 
Rating:
5.0

Customer did not leave a comment.

LATASHA F 
Rating:
5.0

Very friendly staff…

Richard C 
Rating:
5.0

Customer did not leave a comment.

Thomas E 
Rating:
5.0

Excellent customer service!

Lisa W 
Rating:
5.0

Very nice and attentive service

JOHN N 
Rating:
5.0

Dropped auto transporter during close hours but following day got my return equipment receipt ..

jose g 
Rating:
5.0

Customer did not leave a comment.

Betty A 
Rating:
5.0

Customer did not leave a comment.

Cynthia G 
Rating:
4.0

Customer did not leave a comment.

Larry S 
Rating:
4.0

The associate who helped me was very helpful, polite and very knowledgeable, his attitude made him very likable. He displayed perfect customer service skills and professionalism.

David D 
Rating:
5.0

Customer did not leave a comment.

nicholas c 
Rating:
5.0

Customer did not leave a comment.

Zackary R 
Rating:
5.0

Customer did not leave a comment.

Roberto B 
Rating:
2.0

No receipt. Over charged.

adrianna o 
Rating:
5.0

Customer did not leave a comment.

LeTonya W 
Rating:
5.0

Customer did not leave a comment.

Erick P 
Rating:
5.0

Friendly staff and great location

Benjamin M 
Rating:
5.0

Customer did not leave a comment.

Larry S 
Rating:
5.0

Owner/meager extremely friendly and helpful

Kevin M 
Rating:
3.0

Good, friendly customer service . Easy check in and check out.

Pamela L 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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