Customer Reviews for National Stg Center Of Redford
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of National Stg Center Of Redford
After hours drop off. There was no obvious key drop off location, I had to call a rep to make sure where I was supposed to drop contract and keys.
I filled this truck up above where it was and now being charged 30 dollars because they said it was below where they had it. I will NEVER RENT FROM THIS UHAUL AGAIN. Even if they gave me a free rental. Thanks for the horrible experience
The ladies here are very professional and are hard workers. They are polite and fearless-- all traits that my mom possess. They deserve a company award.
The staff was very courteous. The service quick and efficient. Good job!
It's an A plus store, with excellent employees
The booking was confusing at first. I had issues online, i was given the choice between a cargo van & a 14" truck. I was gonna get the truck but when the page refreshed, it deleted the truck so i booked the van just to secure something. I called the following day to see if i can make changes, the first girl i talked to said she CAN'T do it & would have to transfer me. When i got disconnected, i called again a minute later & a new girl said she CAN do it. So i was able to get the truck.
Other than that, the girl that handed me the keys & the one that followed up were great. Truck was in good condition too.