Customer Reviews for Optimum Automotive Care & Sales LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Optimum Automotive Care & Sales LLC
Locations surrounded by cats, it appears that the worker maybe working from her briefcase. My overall experience with U-haul on a scale from 1-10 is none other than a 2. And the only reason why I say 2 is because after speaking to a customer service rep Sherry, she seemed to really care about my situation.
The truck was disgusting when I arrived and completely on empty. I was told that I would need to take it to the gas station immediately to fill it up. Poor service. I would think this is a location problem but I received bad service at the return location, as well, which makes me wonder if there is a corporate issue with training.
Lathesia was very polite and extremely helpful. Give that lady a raise.
Latesia that runs that location is awsome professional courteous kind and caring I give her a 20 outta 10 on customer service
Not a thing. i have done a lot of business with Uhaul the last three weeks. This was the ONLY pleasant experience.