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Bradley M
Customer Reviews for Energized LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The man who helped me get my equipment was amazing. Very nice and answered all my questions.
Aurora PYour doing it right
Mike kVery friendly and great customer service.
Eduardo BThe windshield wipers were broken.
Benjamin CSuper friendly. Super convenient!
Nathan CIt’s fine, but in my opinion. To offer equipment rental then $160 to install the ball and light connection. Is ridiculous, I imagine if you rent something. You’ll rent the attachments to it. But I guess that’s how you hustle.
Leonard DLove that store
Jennie DMove the haul computer to the front of the office so the employee doesn’t have to walk back and forth 6 times.
William MI have received no receipt and woul like one
LINDA BThe people were very nice, informative, polite, courteous, and efficient. The trailer had a missing D ring, paint was peeling, and the door kept jamming. The trailer needs to be maintained and inspected more often.
Naomi SSame as above, very friendly.
George WIt’s “hidden”. Not well marked with signage. I couldn’t find the location even with maps. I had to call to ask where they were located. Girl who was working was great though
Shawna HThe cab smells like cigarette smoke.
Steven KCory was great for both pickup and drop off.
Jordyn BThe visor fell down while driving on drivers side making it hard to see. Location was hard to fo d because they were no signs for U-Haul because it was in back of a battery store and the store made them take down all U-Haul signs from front of building
Aaron BDesignated area for returning equipment. I saw U-Haul trailer so followed suite
Mark SCody went above and beyond normal customer service! Cody stayed late while we went to Autozone for the trailer connector since they were out, he answered all my questions and concerns with a smile! Thank you so much 🙏
Frank PVery helpful and friendly staff
Thomas NNone
Nathaniel KIt was a very Professional and streamlined experience the first time I used the online services and the whole process was less complicated than before.
MICHAEL VPleased to rent with such a quick turn around. Extremely easy to rent in closed trailer and turn in process was streamlines.
JONATHAN M