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Thomas S.
Customer Reviews for Midgard Seneca Boat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good, thanks. Will rent again :-)
Canan O.I can not think of anything
Leatrice C.Very kind staff, neat boats and a beautiful vintage truck in their warehouse! Good location and great service :)
Lauren C.Fantastic place
Stephen M.Very happy, thank you for the great service.
Doug W.I had a great customer experience. Everyone was very helpful and efficient.
Dennis G.Very helpful staff.
ROBERT K.It appeared clean. There was no signage that was easy to see, no real direction of where to go. I returned the rental at night and there was not enough light to really see anything to understand where to go or where to leave the rental. There was a sign that stated "Dump Area" that was confusing at best.
HOWARD S.Had issues with equipment, I asked to have a manager call me in regards to the issues. I have not heard anything from Uhaul or manager. So I am now leaving this review
James D.The trailer road fine but leaked a lot. I had 7 twin mattresses (luckily on top of cardboard to keep them clean) but they all got wet. 6 of the 7 will probably be fine but one of them is completely soaked and stained. That one is probably ruined. I'm letting it dry out to see.
Jeffrey D.The guys were great, no improvements needed!
Jewel G.Great customer service ! Good selection of equipment. Always helpful and friendly. Thanks again !
Robert M.Excellent customer service.
Bruce C.Friendly employees
Willaim C.Staff very helpful!
Michael B.Nicest people to work with.
BRUCE A.great staff.
Martin L.Nicest people to work with. easy process
BRUCE A.I have used U-Haul for all my moves and car purchase moves also . This was the best experience yet !! Friendly staff and great service. Love the drop off anytime online also Thanks .
Robert M.Wrongly charged. Person (Logan) did nothing. Poor customer service. Poor personal social skills in comprehension of situation.
frank L.The employees were friendly, quick, and helpful!
Chase S.Easy access with lots of room for backing and parking.
Glendon S.A phone number at the drop off location would help.
Barry L.Make the directions to the office easier
Wendy H.No one there. On line check out was not easy
Vickie H.Took a month for this truck to be checked in. Trying to charge me for wrong. Drop off when I got a reservation and it had drop off on it
Tonya F.Better road signage. I never knew this site existed. Nonetheless, I will use this location for future rentals and returns.
Michael H.Location is confusing due to size of the property
Tom L.Would recommend that this location provide a trailer dolly for the employees. They are being asked to lift equipment that is unreasonable for a person to lift.
Melissa S.The UHaul app was efficient for making the reservation and payment. The staff at the dealer were very professional and attentive and got me through the process and on my way very quickly. The return process was also flawless. I will definitely use them again.
Alan W.Excellent customer service experience, Ashley was very helpful. That particular truck needs to get checked for vibration issues. It does not drive smoothly at lower speeds and definitely not very comfortable for the driver. It needs service to fix that issue. Wish I could have exchanged it but i picked up late in the day and the office was closed after realizing.
TANWEER A.good service >> he noticed that one tire had a bald spot ( 2 axle tire ) which was missed at pick up location
john M.Really like the u-haul and storage being in the same location.
Dean W.Best experience. Will definitely come back.
Nancy K.Easy check in /check out process. The equipment was in great shape. The only suggestion for improvement would be to be able to pickup equipment earlier than 9:00 am.
Jeffrey M.Finding this location was difficult. Signage was terrible...luckily there were numerous other Uhaul items parked around otherwise I wouldn't have known where to go. Never did find an office or person to talk with. Called the 800 number to ask if I just unhook and leave trailer...answer was "should be ok". glad I didn't have keys to return - because I would not have known where to do that. Please get better signage and direct people where to go.
Jeffrey B.Was told I would get email with receipt showing return. Never got one. UHaul is no longer a value rental.
Mark S.Need a drop box for keys in off hours. Had to make second trip to return.
Dean W.