The app didn’t work, so we had to wait nearly an hour to check in to get the truck. The truck was also difficult to locate. Lastly, the equipment was not inside the truck. The U-Haul rep told us to wait for the store to open to get the equipment. The store opened late and didn’t have the equipment I ordered.
Jerrica L
Customer Reviews for Englewood Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was in a remote location south of Chicago ina dangerous place. When returning it at Fox Valley uhaul, the clerk Byan A. Was very rude
Ivan G