Customer Reviews for Petes Stop Tire
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Petes Stop Tire
There was only one employee working for the garage at the location and indicated that he doesn't even usually do anything with uhaul. There was a mix up on the reservation and another man was also there to pick up the one truck they had. He claimed he also had a reservation but since I had mine in my hand, the employee gave the truck to me. The truck ended up being a pick up truck and I had reserved a 10' truck. I went a ahead and took the truck (after I was cussed out by the other customer and the uhaul employee did nothing.) I ended up having to pay for another truck the next day because this truck was not adequate and was not the truck I reserved. I feel my money should be refunded because of all of this inconvenience and verbal assault.
I rent from uhaul a lot and usually have no problems. However, Iran into difficulty from this agent when I needed to contact him to extend the rental the number on the contract was not a valid number. I left a message which was not returned and when I became stranded with the truck my repeated attempts to contact this agent went unanswered. To add insult to injury I was charged an additional 96.25 because I was "late" returning the truck even though it was dropped off after hours the day before. I hope uhaul rectifies this for future renters...
This 10 ft.ft. truck met our need and the gentleman was courteous. Small site but very convenient for downtown locations; Saves time, gas and mileage.