Customer Reviews for Phat Boy Audio
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Phat Boy Audio
My Daughter dropped off the U-haul after hours. This was easy. I received a receipt promptly the next morning, It added some ease to the moving process.
he was very understanding and was willing to go the extra mile!!! Thank you
I had been scheduled for two different trucks at two different locations. When I finally got it fixed they gave me a $10 discount and a full day but the truck was 30 minutes away from where I had originally asked.
Excellent customer service!
Had to call them to find the location.
Better sign usage to help locate them.
I originally reserved a truck from the Calico Cow here in Columbia, TN. They had only one truck, which had been returned overnight and was extremely muddy. The people at this rental location said they would call another Uhaul dealer that would have a comparable truck. When I called to confirm, I was told that the first rental place had not called, but only changed the order online with a truck that was much larger than I needed. The person I talked to at this second rental was VERY helpful, and found a third rental place with the truck I needed. However, this delay lost me time that I needed to move my belongings and inconvenienced people who we're helping me to move.
No improvement needed, they were very helpful, and nice.
I can't comment on the drop off location because, despite my calling Uhaul and two separate occasions and being assured they were opened 9 -5 on Sunday; they were closed when I arrived and I had to unhitch the trailer myself. Uhaul should have known better and I specifically asked twice if they were sure it was opened on Sunday.
Very professional and very helpful.
Very nice man. He answered all my questions about renting a truck. He made sure the truck was safe for me to drive a long distance. Thank you to everyone.
Very friendly fast and correct service
The Owner/ Manager was very accommodating, friendly, and helpful..We were glad we used U-Haul for our move..