Customer Reviews for Pikeville Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pikeville Mini Storage
Pikeville location was great.
Went there for packing material as it was listed on the website..called and made the45 minute drive. They were out and were very casual about it. Then booked a uhaul & dolly from them. Went to pick up uhaul and dolly and they didn't have the dolly and while they took it off the bill I still didnt have the dolly. Moving is stressful enough without having to scramble on moving day to find a dolly. Total poor customer service for not calling or at least emailing to let me know. The lady who waited on us was very nice but unaffected by the situation. Will not ever recommend this location!
At Pikeville u haul was great service, the truck was ready at the agreed time for pickup.
This location is very clean and the management is very helpful and gracious. I have used their equipment for many out of state hauling purposes and they consistently have the equipment I request , or an upgrade for the same price. Very helpful, for a small town operation.
Location and people great. Furniture dolly was not delivered from previous renter but that is not location owner's fault
They were extremely pleasant and helpful in getting me the unit I needed.
very friendly great overall experience
Much more friendly staff and very helpful. I always use this location when renting in Pikeville and recommend this location to anyone needing a U-Haul rental.
The man was very nice and showed me where the unit was located and it was easy to get to and was clean
Very friendly and very helpful
The facility was slightly hard to find. A taller sign would be very helpful.
Arrived 12:15. they were at lunch til 12:30. Returned 12:45ish waited a minute for a pleasant employee to arrive. Other than getting stung by a wasp, everything was fine. They still need to spray.
Good service - no major concerns.
The system worked great. The unit was ready for us when we needed it. They had a size larger for us if we needed it. Thanks.
Very friendly staff,nice room
After determining the storage unit was damaged and unable to be rented out, I was given the next biggest size unit as the same price as the one that was originally reserved.
This is the second unit I have rented. In the future, if I need further storage, I will use this company. The staff is very friendly and helpful.
friendly, roomy, easy acess with a 24 foot truck. I wish they would rent u hauls again soon.
We arrived late on our scheduled date and the young lady was nice enough to come in and complete the lease with us. The facility was clean and we were very pleased.