Customer Reviews for Piney Grove Mini Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Piney Grove Mini Mart
We asked to have a return in Littleton and he set it up for Roanoke Rapids way out of our way.
The person that we contacted was difficult to understand, and spoke poor english. He also told us we could get the key earlier and then pick up the truck later without starting the charge, When we did that, the charge started 8 hours earlier than we understood. When I tried to work that out, very uncooperative. No acknowledgement on his poor communication. I would not recommend this to anyone in the future. In fact, I would tell others to stay clear of this place.
very good, easy, simple, and convenient
They overcharged for rental days and safe move. The odometer for truck JH2134A is not correct. Paperwork showed mileage out 85347.0 but when I go to put gas in to return the odometer is showing 85272.0. He calculated my miles somehow and showed I drove 28 miles. The paperwork is showing mileage in 85375. They need to correct the mileage in the system. The person who runs Uhaul was not there when it was time to return the truck. The person running the store doesn't handle Uhaul. So I have been billed today $93.75, $45.48, & $79.35. Would like everything corrected
I was charged for 12 pads because they where not folded and put back in the bag.
After driving for 14 hrs with a truck that smelled like smile and terrible smell in the cargo I was surprised I was charged for the pads and no discount . I am thinking twice now to rent from Uhual again
I returned the dolly muddy because the road om highway 42 they are logging so the road was wet so it had mud all over it to include my truck
We rented the van at 6 pm or so, they said it had to be back by noon, they started calling at 11 and said it had to back it was going somewhere else, we returned it and had to get a Van from enterprise to finish our moving, we went by and the van we returned was still sitting there I will never use uhaul again I feel we were mistreated and it cost us more money!!!!!!!!!!!!!!!!
I only use for 2 hours and it is not fair so xpensive will never rent one
The man is never at the rental site. The tow dolly was delivered to another site and we had to drive out of our way to pick it up. The reservations were not updated after changes were made. Overall terrible!
Staff was friendly and helpful.
There was an issue with the bill and the owner of the store corrected the issue and made sure I did not over pay.
I am happy with the store, U-Haul itself insisted on constantly changing our rental requirements to a different store and a different sized truck. Not happy with U-Haul the company at this time.
Loved the online check-in. Made the whole process quick.
I had a very experience. Open early Sunday morning - not like other locations that open at 10:00 or later. Also, my compliments to the quick check-out and check-in process. When you're moving, you're always in a hurry.