Customer Reviews for Piney Grove Mini Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Piney Grove Mini Mart
I returned the dolly muddy because the road om highway 42 they are logging so the road was wet so it had mud all over it to include my truck
We rented the van at 6 pm or so, they said it had to be back by noon, they started calling at 11 and said it had to back it was going somewhere else, we returned it and had to get a Van from enterprise to finish our moving, we went by and the van we returned was still sitting there I will never use uhaul again I feel we were mistreated and it cost us more money!!!!!!!!!!!!!!!!
I only use for 2 hours and it is not fair so xpensive will never rent one
The man is never at the rental site. The tow dolly was delivered to another site and we had to drive out of our way to pick it up. The reservations were not updated after changes were made. Overall terrible!
Staff was friendly and helpful.
There was an issue with the bill and the owner of the store corrected the issue and made sure I did not over pay.
I am happy with the store, U-Haul itself insisted on constantly changing our rental requirements to a different store and a different sized truck. Not happy with U-Haul the company at this time.
Loved the online check-in. Made the whole process quick.
I had a very experience. Open early Sunday morning - not like other locations that open at 10:00 or later. Also, my compliments to the quick check-out and check-in process. When you're moving, you're always in a hurry.
We drove the truck for 21 miles. We were charged for three gallons of gas @ $4.00 a gallon. The receipt indicates that we checked out the truck at 11:28 a.m. and returned it at 7:27 p.m. We ACTUALLY rented the truck at about 3:50 p.m. and returned it about 5:00 p.m. We were ripped off and we will not rent from U-Haul again. We will use Enterprise; for $49 (what I paid U-Haul), I can have a truck for 24 hours. $49 for 70 minutes is highway robbery. We will be sure to advise the rest of our neighborhood through social media to be wary of you location.