Customer Reviews for Piney Grove Mini Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Piney Grove Mini Mart
Loved the online check-in. Made the whole process quick.
I had a very experience. Open early Sunday morning - not like other locations that open at 10:00 or later. Also, my compliments to the quick check-out and check-in process. When you're moving, you're always in a hurry.
We drove the truck for 21 miles. We were charged for three gallons of gas @ $4.00 a gallon. The receipt indicates that we checked out the truck at 11:28 a.m. and returned it at 7:27 p.m. We ACTUALLY rented the truck at about 3:50 p.m. and returned it about 5:00 p.m. We were ripped off and we will not rent from U-Haul again. We will use Enterprise; for $49 (what I paid U-Haul), I can have a truck for 24 hours. $49 for 70 minutes is highway robbery. We will be sure to advise the rest of our neighborhood through social media to be wary of you location.
Super great service. Very helpful!
Best Rental experience ever
Very unprofessional atmosphere
Very friendly service! Truck was clean and new. Such a great change from my last uhaul experience at The Happy Store in Fuquay-Varina. :)
Operator at store was by herself and was unable to assist me in hooking up equipment. As I have rented equipment from U-Haul before this was not an issue but, would have been if I were a new customer.
As explained earlier, I had tried to change the location to something closer. Unfortunately, I was misled and had to drive 45 minutes out of my way. The guy at the drop off location was nice, but I do see a $10 pending charge on my debit account. Not sure why. Can't be the gas - I filled it up to nearly 3/4 of a tank.