Customer Reviews for Pioneer Landscaping Materials Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pioneer Landscaping Materials Inc
The truck we rented was pulled over by drug sniffing dogs and all of our belongings were rifled through. The cost of this rental was more than expected even though fewer services were required. Base rental was 927 and we paid 1067.14. I was told it was the tax. However, there is no 13 percent tax in AZ. Representative at location gaffed the issue off by saying they just supplied the trucks.
Bad customer service the guy didnt know what he was doing. Did express check in online and when I arrived at location nothing was ready took almost an hour to get my truck. Bad location I don't recomend this place at all.
Equipment wasn't ready and I did the express check in and I was there for 45 minutes to an hour waiting for them to get the truck and trailer and pads. Hooked up wrong trailer had to call customer service to change the trailer number cause he didnt know how to do it. Ive rented from uhaul more than 20 times in my life and this was the worst place ever. Pour customer service. Dont rent from them.
Friendly and helpful. Hooked and unhooked our trailer and got us on our way.
Better signs with instructions. I wasn't sure I was doing everything right and we drove by it once without seeing it! I'm very glad everything turned out fine.