Customer Reviews for Pioneer Landscaping Materials Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pioneer Landscaping Materials Inc
I was charged for using the dolly and pads. They were never released from the binding holding them in the truck.
The whole rental experience was fast and easy. The only negative is that the location apparently doesn't check to see if the last renter actually filled the tank. And, if you don't, it's currently $4.50/gal plus $30 to have them do it. I rented a Ford pickup. The gas gauge was a little under "F", but since I've never been in this model of truck before, I didn't really know if it was full or just close to full. So, on the way back to drop off the pckup after driving a total of 10 miles, I stopped to fill up the tank to the tune of 4.5 gallons! Either the tank wasn't totally full, or these Ford pickup trucks get the worst gas mileage ever. I suspect the former since nothing was inspected when I dropped off the keys, and no one asked to see my receipt for gas. Overall, it was a good deal for a quick rental trip.
The person who set me up with the rental was very rude. Seemed like he could care less about me and the questions I had. Not a good experience at all.
It was the simplest and best thing about my stressful move!
The entire rental experience was exceptional with online reservation for equipment & moving helpers and courteous, professional staff at pickup location. Maintain this high level of service for all customers. I will recommend others. Thanks for making my moving experience an exceptional one.
Consider clerks providing better customer service.
Cab was not very clean and had leftover paperwork from previous renter. Windshield was very dirty. Also, the Rep who took care of me at Pioneer Rock was not very friendly. I've always used U-Haul in the past but may consider another vendor next time.
I was quoted $40 for the hire of the vehicle and charged $55. The people at this location where unhelpful
It's easy to get frustrated with work and employees who may seem incompetent, but in a professional environment, you should maintain a level of integrity that stays above that.
nothing really to say about this location, was not "wowed" barely talked to. I guess if dropping off if what it was there for then It did the job.