Customer Reviews for Pioneer Landscaping Materials Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pioneer Landscaping Materials Inc
The owner needs more experience. His employees are far more knowledgeable. No walk arounds of the vehicle...just take the keys and go.
Pricing is very misleading. $19.95 per day but then $1.00 is added on for the Environmental Fee and then $4.47 is added on for Rental Tax. That is an additional 27.4% of $19.95.
Don't charge extra for using the dolly
They need to clean the interior glass including the windshield. It fogs up bad in the early AM and is hard to clean while driving. I also had to sweep out the back of the unit before using.
I was charged for using the dolly and pads. They were never released from the binding holding them in the truck.
The whole rental experience was fast and easy. The only negative is that the location apparently doesn't check to see if the last renter actually filled the tank. And, if you don't, it's currently $4.50/gal plus $30 to have them do it. I rented a Ford pickup. The gas gauge was a little under "F", but since I've never been in this model of truck before, I didn't really know if it was full or just close to full. So, on the way back to drop off the pckup after driving a total of 10 miles, I stopped to fill up the tank to the tune of 4.5 gallons! Either the tank wasn't totally full, or these Ford pickup trucks get the worst gas mileage ever. I suspect the former since nothing was inspected when I dropped off the keys, and no one asked to see my receipt for gas. Overall, it was a good deal for a quick rental trip.
The person who set me up with the rental was very rude. Seemed like he could care less about me and the questions I had. Not a good experience at all.