Customer Reviews for Pioneer Landscaping Materials Willis
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pioneer Landscaping Materials Willis
Customer Service rep, Noell, was easy to work with and ensured the experience was a good one. I was able to pick up the trailer promptly and return it even faster.
nice staff, very helpful.
Pick up was ok. Drop off was awful. One worker at desk and I had tofifteen twenty minutes to return trailer. Than hr said I had to wait ouawhile fur someone to unhook trailer. No-one can't so I had to do it myself. This was at 730 am..
The truck was exactly what I needed. The personnel were pleasant and helpful.
I had to compete for the attendant's time with phone calls. She handled a problem rental on the phone while I waited. Never asked the caller to wait but was okay with me waiting. Person who hooked up trailer not 'certified' and connected chains incorrectly. When I returned the trailer, no one helped to disconnect it so I had to do it myself.
It seems to take so long compared to other locations and multiple trips in and out why I can't understand one outside, get your paperwork and go. I spent about 45 minutes just to get a little trailer when I already registered online.