Customer Reviews for Pittsburgh Headliners
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pittsburgh Headliners
This was the second location I went to on Saturday!!! I was to pick up the truck at Hamlins Automotive on Saturday, March 01, 2014 at 9:00 AM., But this location is not open on SATURDAYS!!!!!! I called the emergency number for this location and no one answered the phone. I then had to wait 6 hours and drive another 20 miles to this location, then drive back to pick up my belongings. Not exactly how I planned my day.
What a Joke! I will really have to consider using U-Haul again.
Wonderful great customer service love this location
The guy at the rental place was just great. Very nice, efficient and thorough.
Darnell was very accommodating and as with my past Uhaul experiences excellent.
I was never able to meet anyone at this location or enter the building because it closed two hours early. We arrived in Pittsburgh at 4 p.m. and had to take a detour due to construction. When we called the location, we got the answering machine. The message concerned inclement weather and that the location would be closed on January 7th and that it would reopen on January 8th (we had arrived on Sunday January 12th). The location had Sunday operating hours of 2 p.m. to 6 p.m. We had arrived in plenty of time and when we finally got to the location at 4:30, it was closed. We called U-Haul and they confirmed it to be open until 6 p.m. and asked us if there was any snow. We had to tell U-Haul that the message on the machine was from five days ago and that it was sunny and no snow on the roads. The only improvements I can make to this location is to be open when advertised. If I had known the location closed early, I would have planned my entire trip differently and chosen one of the other Pittsburgh U-Haul locations that was open until 5 p.m.
When u rent something and you don't use it for all the days u rented it for like when u move out of town and you don't go over your mileage you should be reimbursed your money back for what you didn't use I feel that's wrong and I had to clean the uhaul out before I used it
Everything was fine Darnell was helpful and nice. Will rent there again. Thanks