Customer Reviews for Plan It Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Plan It Storage
Staff was very professional and welcoming
Need to have a tool allowing one person to attach a large trailer to a vehicle. I am a 65 yr old female with heart and lung disease. Could not pick up trailer alone. Would not have gotten a trailer if I had not asked my daughter to help the attendant lift and move the trailer. This should NOT happen. Employees should have necessary tools available to do job unassisted by customer.
The gentleman who assisted us was extremely helpful. Everything was great and easy. First time using a storage unit and I am very pleased with the service.
Everything was great! The truck was pulled up to the entrance for me and then they took care of everything for me when I returned it. Awesome customer service representatives!
They were great, I will be using them in the future. thank you
Great location, very helpful staff, would rent here again.
All was good. No problems. We moved in after office hours and so didn`t have contact with anyone at this time.
Excellent customer service and helpful.
The young man at the desk was very nice and friendly .Excellent customer service.
our move in date should be 6-11-14. I was told we could move in earlier if wanted. I will contact Plan It Storage on Monday.
My reservation was actually useless because when my mother went to get the keys since I was moving from out of town, she had to put everything under her name and it was a big hassle.
The facility is a new property, very clean and pleasent.
I reserved climate control storage, and it was clean and safe. Officer is kind.
The facility is new and seems to have up-to-date security features. The facility is clean and orderly. The staff seems very courteous, helpful and very polite.
We decided to go with another storage unit because of pricing. They offered 1/2 price for the first three months. With administrative fees combined it was 120 bucks for three months of storage.