Customer Reviews for Plan It Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Plan It Storage
It had 24 hour return. I did not speak to any staff
I had reserved an appliance dolly but this location, which UHaul directed me to, did not actually have one on their site. Consequently, I had to go to another location after picking up my reserved trailer, to get the dolly. It was exceptionally inconvenient!
The employee at Plan it Storage stated that they were "not allowed" to touch the trucks. There looked to be only one truck, you think they could maintenance one truck.
The gentleman I rented from was very helpful in assisting me with my rental it was last minute but I truly appreciate David's help and kindness
Excellent customer service and helpful.
The young man at the desk was very nice and friendly .Excellent customer service.
our move in date should be 6-11-14. I was told we could move in earlier if wanted. I will contact Plan It Storage on Monday.
My reservation was actually useless because when my mother went to get the keys since I was moving from out of town, she had to put everything under her name and it was a big hassle.
The facility is a new property, very clean and pleasent.
I reserved climate control storage, and it was clean and safe. Officer is kind.
The facility is new and seems to have up-to-date security features. The facility is clean and orderly. The staff seems very courteous, helpful and very polite.
We decided to go with another storage unit because of pricing. They offered 1/2 price for the first three months. With administrative fees combined it was 120 bucks for three months of storage.