Customer Reviews for Private Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Private Mini Storage
it is ridiculous that one would be charged 75.00 to get a key. 1) if someone has paid for the insurance this should be covered under that temporary policy. 2) barring that, master keys or copies of keys should come with the truck and held at every rental place. We have always used U-haul for over 30 years, however that will be changing if we should find ourselves needing to rent a truck.
Horrible! How come i can't park my car there? It is the only place of many i have this issue. It made me waste a lot of time try to go back and finding one to drive my car.
customer service was great...she was very helpful and nice.
NOTE: Original drop off location was 4625 W. 34th St., Houston, TX. The lady was rude at that location so we had changed our drop off location. In addition, when we called the main line to let them know it was dropped off, that lady refused to process the drop off!
Easy to get and return; friendly, professional staff.
Nice employees and clean, neat facility.