Customer Reviews for Private Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Private Mini Storage
I was called and reminded about my vehicle rental reservation and since I was one hour late for my rental pick up.
I was impressed at how Peggy at U-haul
thought about her customer at called with a friendly reminder.
VERY VERY PROFFESIONAL and EXCELLENT CUSTOMER SERVICE.
Thumbs WAY UP.
the lady at the desk was extremely nice and helpful
Peggy was extremely professional, nice and helpful.
I didn't get her name but the woman behind the counter was friendly and smiling and saved me after three futile attempts to get a truck at a Home Depot. The only nit is that there was no place to park my car for the three hours I needed the truck. I had to park it on the construction site next door.
The manager Peggy is very helpful and knows her buisness.
Excellent customer service!
I was not told ahead of time that I could not leave my personal vehicle parked at the location but there is no parking there. No biggie except I had to go pick someone up and my 6 hour clock was already running. Even still, I picked up the rental at 9:00 and brought it back at 2:15 pm which meant that although I was 15 min late to my 2 pm return, I physically had the vehicle for 5 hours and 15 minutes. I don't believe she needed to charge me for the extra $29 for another rental period for 15 minutes, when I clearly would have had the truck back in time had I known ahead of time I couldn't park there. Things like that mean I will go somewhere else in the future. They may not bug some people, but I think that is ridiculous.
I reserved a truck online. The pickup, use of the truck and return to this location was very efficient and went smoothly.
Peggy is super.
Very customer focused.
Thank you. Peggy was great and very helpful. Gave me all the information I needed. Great job.
Nice employees and clean, neat facility.