Private Mini Storage (U-Haul Neighborhood Dealer)

Private Mini Storage (U-Haul Neighborhood Dealer)

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Address

3510 Ella Blvd
Houston, TX 77018

(832) 413-6425

Driving directions

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Details

Standard Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 10 am - 3 pm

Features  

  • 24 hour dropoff

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Customer Reviews for Private Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Private Mini Storage

Overall rating: 4.5 out of 5 stars

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JAYNE R. on 6/28/2015
Rating: 5 out of 5 stars

The customer service at this location is fantastic. I rate them highly. As for UHAUL, your per milage rates are outrageous. I will think twice before I use UHAUL again.

Jagadish m. on 6/26/2015
Rating: 1 out of 5 stars

i am being ripped off here on fuel charges. (i) the fuel gauge is not marked with 1/16th and (ii) when i picked up the van, the fuel on the contract showed 3/4 where as it is around 11/16 in the truck. I was bit appalled by the marker on the contract given to me. And now in the bill, while i was worried about being penalized i did "over fill" it back to 3/4 (more than what i received it at which was 11/16), they are now charging claiming that i am returning at 11/16. I am not blind and i have a picture to prove. this is cheating! Contract No: 22658770. You can reach me at 281 782 9608

CHRIS J. on 6/1/2015
Rating: 5 out of 5 stars

The vehicle was missing the button to turn on the headlights and cab light. Also, the rubber door lining fell out. The staff member at the rental location was extremely nice and accommodating.

RACHEL G. on 5/20/2015
Rating: 5 out of 5 stars

Peggy was incredibly friendly and helpful. Thank you so much!

GENE O. on 4/30/2015
Rating: 5 out of 5 stars

Have a person similar to Ms. Peggy Dickenson at every UHaul location. This lady is a pleasure to deal with.

Joe M. on 4/26/2015
Rating: 5 out of 5 stars

Peggy at Private mini-storage is a pleasure to conduct business with! She has a very positive attitude and is always polite. Please be sure to give her some special recognition!

JESUS S. on 4/7/2015
Rating: 1 out of 5 stars

it is ridiculous that one would be charged 75.00 to get a key. 1) if someone has paid for the insurance this should be covered under that temporary policy. 2) barring that, master keys or copies of keys should come with the truck and held at every rental place. We have always used U-haul for over 30 years, however that will be changing if we should find ourselves needing to rent a truck.

Tommy B on 2/9/2012
Rating: 5 out of 5 stars

Nice employees and clean, neat facility.