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Derrick Johns
Customer Reviews for RPC Driveline Auto Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy pickup
dozie mbonuNot have a bad app and a complicated process.
Shabriyah SmithGreat Rental experience!
eric levyNice people to work with.
Francis BeadleWas charged service fee 4 days after renting trailer.On the day of rental did return trailer on time and sales person saw me . Charge isn't big, but aftertaste bitter !
Marius BagdonasEverything was to my satisfaction! Convenient, courteous, and clean!
Carolyn WilliamsNothing.....it was a pleasure to see happy and friendly people. Service was quick and easy. It was a pleasure to come into the store. Thank you.
pat wright-tippinYour website absolutely sucks. Nothing works. I was forced to pickup my truck from a different site. The website won’t allow you to upload photos, so I couldn’t check in, then you have the audacity to charge me a fine for it. Tried calling and both of you guys said “sorry nothing we can do” Fuck all of you. I’ll never rent uhaul again.
Matthew SeidleIt was closed
Usman GhummanBetter signage is needed for this location. Otherwise it was fine.
Arun JanakiramanThe employees there were really nice and helpful!
Shannon TuckerCustomer Service was excellent and helpful with things I did not understand.
james tuckerMy issue isn’t with the locations it’s with UHaul. I had to drop off during closed hours and UHaul texted a link to follow to check my vehicle in myself so I’m not charged The $20 fee. I followed the link,it said I was complete and the next day I was still charged the $20 with a lot of taxes. I can’t get anyone on the phone. I’m not happy with Uhaul at this time because I feel I was mislead and cheated out of money.
Melissa BlairI had an absolutely terrible experience. I’ve placed a dispute and am waiting for a call back within 72 hours. 610-220-7974. Thank you
Kara KoserClean the truck and stop charging me for gas when I have picture that shows that I clearly had half tank
michelle flemingIt was not clean and inviting but I don't care about that. Given the nature of work they do, I would not expect it to be clean and inviting. The only reason I would not recommend it has nothing to do with the place. It's the location, because the place is hard to find and the traffic getting there is crazy. It's just a difficult place to get to. But, the place itself was fine and the staff was fine. Thanks
Donald EdwardsThis location was not the issue i had. They were very prompt and professional. They even tried to find a pick-up location closer to my home. My issue was with the Uhaul system as a whole. I had to drive 40 min to pick-up and drop off the trailer. It was unbelievable and unacceptable that there was nothing available closer to my home. My reservation was changed due to availability. i will not be renting a trailer from Uhaul again. Again, no issues with the business i had to pick up from, just Uhaul as a company.
Jason DotyJust prices put in know that's everyones thing
JOSE MADINANo one ever contacted me concerning the change in pick up location. No phone call or text message recieved as that was my preferred method of contact. Or change in truck size. That was an inconvenience to go to one place and have to drive to another. The merchant was annoyed that I was reading the paperwork and that I wanted to inspect the vehicle prior to signing any paperwork. He said for me inspecting the truck didnt matter because I purchased the insurance. So whatever was there I wouldnt be blamed for it. Insurance would cover it on return inspection. I did inspect it by myself. No representative from the facility did not go with me. I did find a few areas of question and he disregarded my concerns. I know this sounds crazy but I was not alone I have witnesses that this occurred.
Candace BrunsonOwner was calm, pleasant and helpful.
Paul JoanisseNo problems, process was explained as I checked in. Received help to understand the odometer settings. Was a very pleasant experience with helpful staff. Thanks.
DANNY HILL