The app interface is not great and is not that easy to use. The staff @ Nick's were nice especially when I spoke to the "boss". The van smelled like a gerbil cage. there were papers strewn around. The hand truck in the back was not secured and rolled all over the place. I am surprised that my rental includes a "cleaning fee"- it seems like that would be part of the rental and clearly no one cleaned this van before I rented it.
moira c
Customer Reviews for Nicks Magazine Auto Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
FIX YOUR BLOODY WEBSITE. IF IT WASNT FOR KEN I WOULD HAVE HAD TO GO TO RYDER!!!!!!!
William CThe online reservation system and the process required once at the pickup location not as intuitive as it can be. But there was a real person able to help remotely. Otherwise it is a convenient service with good value for short moves.
Frank WOnline/virtual check in process was horrible
Jeffrey BSuper easy after hours drop off and plenty of parking space.
Sandra Y