Customer Reviews for Rent A Wreck of South Burlington
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rent A Wreck of South Burlington
Best customer service I've ever had at a rental business! Really the best experience ever, thanks!
The experience was great, the staff was helpful and curtious. I will reccoment them to anybody.
Again another great experience.
There was some motor oil on the floor on the passenger side - which got onto my wife's leather purse and probably ruined it/stained the exterior. That was the only negative: the van was otherwise fine, and pick up and drop off were painless.
Truck might need transmission checked.
They were very friendly and helpful
Rented a 6x12 enclosed trailer for 2 days. Was clean and equipement was availible the same day I called to ask about it. Only complaint would be that I wasnt sure how long I needed it for so I requested 2 days and was done with it the first day, right after they closed. After bringing it back and waiting in the parking lot for them to open, I still had to pay for the whole next day. I guess its not really there fault but would have been nice if I got something back.
Friendly, fast and courtesy!
Truck had food wrappers in the vehicle and only a 1/4 tank of gas.
It trailered well. It leaked some, but we went thru some pretty heavy rain. You might want to consider retiring this trailer. It has more "x's" than I could count. It looks pretty rough.
Really helpful and friendly people work here. We always get the best service.
Another great rental experience with this location. On time fast and friendly service. Thank-you
Very new 10' truck. fast and friendly customer service. She was very helpful and informed.
I will rent again from the same.
Not too thrilled to get charged an entire day when I was 2 hours late returning the truck - but that's life in the stupid lane I guess.
Was scheduled to drop off at Riverside Ave., Burlington location. However, upon arrival there was told that they were unable to accept the vehicle due to too many vehicles already on the lot. Was redirected to Williston Rd. location which was closed by the time we arrived. Would have been helpful to have been told ahead of time to go to the Williston Rd. location.
They went above and beyond my expectations. They were very friendly and accommodating. Highly recommend.
The owner of this location Mike Couture was the meanest unfriendly man if we had the option of going some where else we would . My husband even commented on how wore out the tires looked and he got mad and told us he didn't have time for this
Staff were wonderful in helping me figure out the most economical way to accomplish my moving needs!! Great experience!
remind customers that the back of the truck can be opened by anyone unless you purchase/put a lock on yourself.
I had assumed that you needed the truck key to unlock the back to avoid theft. This issue should have more emphasis on the website which is where I reserved the truck.
Extremely friendly and helpful staff. Wouldn't hesitate to use this location again. Went out of his way to accomodate us. Refreshing to see good old customer service!!!
It was great service on the phone and in person!
Location was closed when I arrived at 4:45 pm even though they had a closing time of 5:00 pm posted on the door. I dropped the key in the key box. Then the next morning they charged me $40 for an extra day. I wasn't late, they closed early, but I have to pay $40 ????
They are just fine; very organized.
Dan went above and beyond to make this move super easy. I was only 2 hours from arriving at u-haul until i was back returning the vehicle. Now that is one fast move. Could not have done it without Dan being quick. Granted my drive round trip was 10 miles.
Personal contact with the location rep was excellent. very personable and responsive. Also took time to mark equipment condition thoroughly with me.
Excellent .....Patty was very nice to work with !