I was referred to 3 different locations due to "availability ". I reserved a van 2 weeks prior to the actual date I needed it. The van was never returned from the prior renter. I was referred to another location and they were closed 3hours earlier than when they were supposed to be. I was then referred to another location with no staff of uhaul knowledge on hand. I had to rent the truck via the mobile service which was not working properly. With Allentown this inconvenience I still had to $154 which is ridiculous for an under 20 mile trip.
Ashley P
Customer Reviews for Gp Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My rental wasn’t available at first location, then 2nd location the truck was disgusting inside! The mileage was off by a couple thousand and so was the gas! Just way to much hassle!
AMBER CYou can't get to it from auburn st. You have to squeeze down a to alley with hardly any clearance on either side. Huge pot hole. So crowded there wasn't a good spot to park the trailer. Barely any room to move around. Dirty. Over all sketchy. If I had a box truck there was no way I was getting in there. There's no signs from the main st. I have no idea how this is drop off location.
Nicole KBe more responsible. Made and appointment to pick up the rental for 9:00am it was 10:53 when the person in charge of the office showed up to give me the rental. Ended up being late for what i had to do. Would not rent again from this location.
Anderson DSales person at pick up location was very pleasant and helpful. Would do business with them again.
Steve MThe lock was not working well
Jordan R