Customer Reviews for Ricks Towing & Repair Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ricks Towing & Repair Inc
No improvements needed. The service and equipment were exceptional. The truck was in great condition with only ~11,000 miles on it. The lot was large and easy to park. I felt safe leaving my car there all day while I rented the truck.
Our reservation was for a location in New Haven, VT. There was nothing during the reservation process to indicate that our reserved equipment would not be available there. 2 days before our move, we received a call saying we would have to go to Williston instead. We had to waste 2 extra hours plus fuel to go farther for our truck. Unacceptable.
Secondly, we purchased some boxes and were told they could be returned for a full refund if not used. They failed to mention that they couldn't be returned at just any Uhaul location. It has be an official Uhaul Center, 2 hours away from where we moved.
Very good service. However, the moving blankets in the trucks were wet and dirty.
The service was incredible.
The dolly was not efficient, the wheels seem to be
To small. There is no strap on it.
It was slightly unclear where to park the truck after hours.