Ricks Towing & Repair Inc (U-Haul Neighborhood Dealer)

Ricks Towing & Repair Inc (U-Haul Neighborhood Dealer)

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Address

234 Krupp Dr
Williston, VT 05495

(802) 652-2519

Driving directions

Details

Standard Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

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Customer Reviews for Ricks Towing & Repair Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ricks Towing & Repair Inc

Overall rating: 4 out of 5 stars

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April T. on 4/18/2015
Rating: 3 out of 5 stars

You need more trailers we grabbed the only one he had.

SHELIA M. on 4/17/2015
Rating: 1 out of 5 stars

Jennifer originally told us there was a quarter tank of gas in our truck. After receiving the keys to the first truck she realized she provided the wrong keys. When we drove out of Ricks Towing the truck's gas tank was on reserve with very little gas. After calling three times and speaking with three different people (Jennifer, Chris and someone else) we were told "there's nothing Ricks could do" to compensate for the empty gas tank and they would not adjust the original documentation - meaning we would be obligated to fill or be charged for a 1/4 tank of gas that wasn't even in the truck to start. Very poor customer service and we will need another truck in a month from now. We won't be using or referring Rick's to anyone in the future. A simple 1/4 tank of gas could have been resolved easily, but now they've ruined their reputation in our eyes.

GLENN D. on 4/13/2015
Rating: 5 out of 5 stars

Rick was knowledgeable, fast and helpful. Truck was clean and well maintained.

TOM W. on 3/29/2015
Rating: 3 out of 5 stars

Jen's service at Rick's Towing was excellent. She even helped me carry out the blankets and moving carts to the truck. We were very pleased with the cost and the condition of the equipment.

SCOTT W. on 3/26/2015
Rating: 4 out of 5 stars

Very accommodating.

JULIA R. on 3/24/2015
Rating: 5 out of 5 stars

n/a

Keith J. on 3/8/2015
Rating: 5 out of 5 stars

Fast and easy:-)

STEPHEN G. on 2/26/2015
Rating: 4 out of 5 stars

Slide up doors on trailers are a bad idea. In cold weather door freezes and is hard to open.

driver R. on 2/15/2015
Rating: 4 out of 5 stars

Continue to be as efficient as you were this time. Very friendly place to realized the urgency of our rental and took care of us promptly. We will be using again in the future.

Keith R. on 2/4/2015
Rating: 1 out of 5 stars

go out of business that's what. stop your piss-poor rip-off ways.

DEBORAH R. on 1/20/2015
Rating: 5 out of 5 stars

Great to work with these folks. Very flexible and helpful.

LAURA A. on 1/12/2015
Rating: 3 out of 5 stars

We dropped off trailer in the uhaul lot on Sunday when Rick's was closed. We were not able to speak with anyone working there.

Jim G. on 1/5/2015
Rating: 5 out of 5 stars

Great service Friendly people