Ricks Towing & Repair Inc (U-Haul Neighborhood Dealer)

Ricks Towing & Repair Inc (U-Haul Neighborhood Dealer)

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234 Krupp Dr
Williston, VT 05495

(802) 652-2519

Driving directions


Standard Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

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Customer Reviews for Ricks Towing & Repair Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ricks Towing & Repair Inc

Overall rating: 4 out of 5 stars

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DAVID W. on 5/26/2015
Rating: 4 out of 5 stars

Great manager!

PAUL P. on 5/18/2015
Rating: 5 out of 5 stars

Great location and customer service.

JAMES K. on 5/16/2015
Rating: 5 out of 5 stars

I went online and ordered a Reese hitch to be installed at the riverside location and they missed a crucial wiring connection and charged me though the lights didn't work, I rented from Ricks and they fixed the wiring right on the spot. From our check in to our drive off the entire staff were awesome!

ADAM W. on 5/10/2015
Rating: 5 out of 5 stars

The rental location was great. The truck itself was a bit beat up (ABS system light kept coming on), but it worked fine and we made it no problem.

RONALD B. on 5/9/2015
Rating: 3 out of 5 stars

Electrical issue with trailer lights.

Amanda L. on 4/30/2015
Rating: 5 out of 5 stars

The staff were very friendly and the van was in excellent condition. The whole process was smooth and very easy.

TIM F. on 4/27/2015
Rating: 5 out of 5 stars

clean fast service and very helpful.

April T. on 4/18/2015
Rating: 3 out of 5 stars

You need more trailers we grabbed the only one he had.

SHELIA M. on 4/17/2015
Rating: 1 out of 5 stars

Jennifer originally told us there was a quarter tank of gas in our truck. After receiving the keys to the first truck she realized she provided the wrong keys. When we drove out of Ricks Towing the truck's gas tank was on reserve with very little gas. After calling three times and speaking with three different people (Jennifer, Chris and someone else) we were told "there's nothing Ricks could do" to compensate for the empty gas tank and they would not adjust the original documentation - meaning we would be obligated to fill or be charged for a 1/4 tank of gas that wasn't even in the truck to start. Very poor customer service and we will need another truck in a month from now. We won't be using or referring Rick's to anyone in the future. A simple 1/4 tank of gas could have been resolved easily, but now they've ruined their reputation in our eyes.

GLENN D. on 4/13/2015
Rating: 5 out of 5 stars

Rick was knowledgeable, fast and helpful. Truck was clean and well maintained.

TOM W. on 3/29/2015
Rating: 3 out of 5 stars

Jen's service at Rick's Towing was excellent. She even helped me carry out the blankets and moving carts to the truck. We were very pleased with the cost and the condition of the equipment.

SCOTT W. on 3/26/2015
Rating: 4 out of 5 stars

Very accommodating.

JULIA R. on 3/24/2015
Rating: 5 out of 5 stars


Keith J. on 3/8/2015
Rating: 5 out of 5 stars

Fast and easy:-)

STEPHEN G. on 2/26/2015
Rating: 4 out of 5 stars

Slide up doors on trailers are a bad idea. In cold weather door freezes and is hard to open.

driver R. on 2/15/2015
Rating: 4 out of 5 stars

Continue to be as efficient as you were this time. Very friendly place to realized the urgency of our rental and took care of us promptly. We will be using again in the future.

Keith R. on 2/4/2015
Rating: 1 out of 5 stars

go out of business that's what. stop your piss-poor rip-off ways.