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Rita G
Customer Reviews for Triple C Autoworx
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service and help was incredible and friendly
Matthew WOne marker light was out. Got pulled over in Nebraska and Missouri got a warning.
Nicolas GI arrived at my return destination at 3pm. Sign on door said "Sorry, we're closed", right next to hours of operation, 8a-5p. No one was there to receive the trailer during business hours. I tried calling several times, with no answer or voicemail available. Luckily, I discovered a painless turn-in procedure on the U-Haul app and I left the trailer in the lot.
Daniel SThe owner was helpful and focused on Uhaul. The building was clean neat. This is how all Uhaul rentals should be.
Ray BI booked the UHaul online and received a call that our size was not available. Not a big deal, but then we went to pick it up at the location that was sent to us and no one had a clue about the reservation. We had to drive back across town to the other dealer. I also received a very rude call from the customer service when I had called to make sure we had it at the right state. Was very disappointed in the services we received. The location manager was very helpful though. Irrigated with the company as a whole.
Patrick CCori was knowledgeable about the items we asked about and suggested the best item for my needs. The only thing I would change would be to accept military discounts. Other than that everything was perfect.
Freddie EJust keep up the good service and you’ll do well.
Joseph L