Customer Reviews for Rio Estrella Storage Solutions
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rio Estrella Storage Solutions
The person who did my paperwork was very rude and disrespectful. Her name is Lupe. In fact she suggested I go somewhere else and rent a vehicle. If I had not already checked on availability in the area I certainly would have went elsewhere. I will never use that location again and I may never use u-haul again. What happened to customer service? This Lupe person needs a lesson in customer service. She needs the customer is king class. She is a very rude. She is not doing me a favor renting to me. I am doing her the favor by giving her business. U-haul needs to get her out of there.
I was very pleased with there customer service. I will return there for my next rental. Thanks so much for your help.
The staff was very polite and helpful.
Lady had the desk was not pleasant. Not a good feeling when there. We weren't treated very nice.