Customer Reviews for River City Alignment & Repair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of River City Alignment & Repair
We use this office all the time and they always do a fabulous job.
Although I was told that cargo vans can't be a one way rental, a decal across the windshield of the van I rented advertised "One way rental"???
I was over charged for my rental. I see charges on my federal credit union account and items aren't adding up properly. Moving only 7 blocks shouldn't cost $35 more and the truck was returned 6 hours later.
I don't know what was over charged but it needs to be fixed because I have filed a dispute and also with the BBB.
Taking advantage of a permanently disabled person is illegal.
You were great!!! Thanks.
As soon as I left the pick-up location, I noticed in my mirrors that the left fender of the auto transport was bent. This damage obviously had occurred during a previous rental. I was concerned that this damage would be blamed on me when I returned the trailer. Some acknowledgement of this damage by U-Haul staff at the time of pick-up could have avoided these concerns. Overall, very pleased with my U-Haul experience
TERRIBLE experience. My husband and I moved from Marietta, OH to Jacksonville, NC. It was for military purposes, so we asked a sales representative if they offered a discount. She said no not military, but I can offer you 10% off. $58.40 dollars off. So we said great. Went to pick the truck up and no discount. We've talked to several people since then and it's been ridiculous. They still haven't fixed it. This is the last time I use U haul and I'll be sure to tell our frequently moving military friends of our experience with you all.
Believe that this location would benefit from the addition of an additional econoline cargo van. I have rented numerous times and would recommend them without reserve.