Customer Reviews for Rodeo Hard
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rodeo Hard
The ladies working here were very friendly and outgoing. Appreciated how quick they were.
We were told one price over the phone and it went up once we came in. We were also told we had to buy an adapter but we could return after the return of the tow dolly. When we went in to return the adapter we were told we could not. Not happy about the higher price and not being told about additional fees ahead of time
Lot was muddy so equipment was muddy, staff arrived right at 8am so had to wait for computer/printer to warm up etc - reservation was at 8am - left with 4x8 trailer at 8:30
Staff were friendly and efficient.
The people there where really great was glad I used this location.
The express check in was not user friendly
This is the 2nd time I have rented from here..and will again in 4 months when we move to our new home. The staff are very friendly & very efficient.
Personal were very freindly to work with.......THX
I have used this location several times and they always go above and beyond for me!
Customer service was excellent! Thank you for all your help Celita
Celita was very helpful and pleasant.
MIke and Celita were great! Wonderful customer service. Can't wait to go back.
the staff at this location was very good, to bad they had to follow the Uhaul policies.I personally will not use Uhaul again. I rented a pickup for 7 days with 750 miles included of which I used 300+ I was paying $40 + per day which is plenty high (I have rented pickups before) I called to see if I could keep the rental for 3 more days.( sure I could let me check the uhaul computer) yes we can give you 3 more days it will only cost you $68 per day.HAHA nice try. see you next time. (NOT)
They were great. Much more help than the online request.
This was a great facility. Close to home and with very nice people. Mike was very helpful.
This was the fastest I've ever rented a truck from U-Haul. I will go back to this location again if I am ever in need of a rental truck.
The staff are all very friendly and able to answer any questions. I misjudged the truck size and they were gracious enough to accomodate what I needed. I would definately use this place again!
I was not informed of a credit card charge. I think I sould have been given the option to pay by cash or credit card. I have used UHaul many times and never received a charge such as this. This is a total rip off.
Mike at this location was great.
I made my reservations on line, had a printed confirmation, got there an no record of the reservation, they rented me the truck, and I had to drive to another location to pick up the Auto transport trailer.
It was like going two separate rental process. Got the trailer to the location, my car would not fit on it. Overall, I am very unhappy with the runaround. the people at Dougs total auto are very nice
Nothing. The process was very quick and reasonable. I had done the same thing three weeks ago and was completely satisfied.
no hassle drop off, after hours using drop box. also took my knocked down boxes. great company.