Customer Reviews for Rodeo Hard
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rodeo Hard
Personal were very freindly to work with.......THX
I have used this location several times and they always go above and beyond for me!
Customer service was excellent! Thank you for all your help Celita
Celita was very helpful and pleasant.
MIke and Celita were great! Wonderful customer service. Can't wait to go back.
the staff at this location was very good, to bad they had to follow the Uhaul policies.I personally will not use Uhaul again. I rented a pickup for 7 days with 750 miles included of which I used 300+ I was paying $40 + per day which is plenty high (I have rented pickups before) I called to see if I could keep the rental for 3 more days.( sure I could let me check the uhaul computer) yes we can give you 3 more days it will only cost you $68 per day.HAHA nice try. see you next time. (NOT)
They were great. Much more help than the online request.
This was a great facility. Close to home and with very nice people. Mike was very helpful.
This was the fastest I've ever rented a truck from U-Haul. I will go back to this location again if I am ever in need of a rental truck.
The staff are all very friendly and able to answer any questions. I misjudged the truck size and they were gracious enough to accomodate what I needed. I would definately use this place again!
I was not informed of a credit card charge. I think I sould have been given the option to pay by cash or credit card. I have used UHaul many times and never received a charge such as this. This is a total rip off.
Mike at this location was great.
I made my reservations on line, had a printed confirmation, got there an no record of the reservation, they rented me the truck, and I had to drive to another location to pick up the Auto transport trailer.
It was like going two separate rental process. Got the trailer to the location, my car would not fit on it. Overall, I am very unhappy with the runaround. the people at Dougs total auto are very nice
Nothing. The process was very quick and reasonable. I had done the same thing three weeks ago and was completely satisfied.
no hassle drop off, after hours using drop box. also took my knocked down boxes. great company.
Better signage on main rd
Advertise U-haul more (ie. on side of road and/ or on outside of building). All little confusing to rent trucks from a feed and tack place.
The customer service was awesome!!!
Staff was helpful friendly and was willing to help. Enjoyed my experience!
Rodeo Hard, Celita, came through with a new trailer that I had ordered. Very pleased with trailer and how it was presented! No improvement needed on my part!
Friendly helpful people helped me to get a truck quickly!
Celita and Carrie were great. Really helped me out!
My drivers informed me that it was as their expectations, perfect.
Other than a little cramped in the office, great.
Mike and Celita were the best ever! Customer service was great! Fun people to deal with. Will definitely rent from them again!!!
Price is steep to rent an auto transport, especially when I only used it for 3 hrs.
See previous comments on the rental pick up side. The location and staff at the drop off location were fine. However, again we had a mix-up on the drop off. She said we were suppose to be dropping of the truck in Snowflake, AZ. However our receipts and records clearly indicated, otherwise. What a complete mess. Not Satisfied with Uhaul. Tamara Mowers
Lady who helped me was patient, friendly, and helpful despite the Arizona heat.
Customer service is excellent.
The girls in the office were great! The gentleman that provided the quote over the phone and handled my reservation was excellent. He made sure I had the best deal for the situation and mileage I needed.
clean the windshield at the least
I can't think of anything, everyone was attentive, helpful and friendly. Service and the vehicle were great. Good experience.