Customer Reviews for Rodeo Hard
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rodeo Hard
Mike at this location was great.
I made my reservations on line, had a printed confirmation, got there an no record of the reservation, they rented me the truck, and I had to drive to another location to pick up the Auto transport trailer.
It was like going two separate rental process. Got the trailer to the location, my car would not fit on it. Overall, I am very unhappy with the runaround. the people at Dougs total auto are very nice
Nothing. The process was very quick and reasonable. I had done the same thing three weeks ago and was completely satisfied.
no hassle drop off, after hours using drop box. also took my knocked down boxes. great company.
Better signage on main rd
Advertise U-haul more (ie. on side of road and/ or on outside of building). All little confusing to rent trucks from a feed and tack place.
The customer service was awesome!!!
Staff was helpful friendly and was willing to help. Enjoyed my experience!
Rodeo Hard, Celita, came through with a new trailer that I had ordered. Very pleased with trailer and how it was presented! No improvement needed on my part!
Friendly helpful people helped me to get a truck quickly!
Celita and Carrie were great. Really helped me out!
My drivers informed me that it was as their expectations, perfect.
Other than a little cramped in the office, great.
Mike and Celita were the best ever! Customer service was great! Fun people to deal with. Will definitely rent from them again!!!
Price is steep to rent an auto transport, especially when I only used it for 3 hrs.
See previous comments on the rental pick up side. The location and staff at the drop off location were fine. However, again we had a mix-up on the drop off. She said we were suppose to be dropping of the truck in Snowflake, AZ. However our receipts and records clearly indicated, otherwise. What a complete mess. Not Satisfied with Uhaul. Tamara Mowers
Lady who helped me was patient, friendly, and helpful despite the Arizona heat.
Customer service is excellent.
The girls in the office were great! The gentleman that provided the quote over the phone and handled my reservation was excellent. He made sure I had the best deal for the situation and mileage I needed.
clean the windshield at the least
I can't think of anything, everyone was attentive, helpful and friendly. Service and the vehicle were great. Good experience.
Nothing process was fast and efficient
There was not left tail light. The wires where cut and not working form the last use. Mike with uhaul was good.
Great staff, service with a smile
Customer service was great!!
Issue returning phone call... issue locating customer number... Appeared they were handling high number of clients with limited staff.
The van we rented had a horrible smell that gave me a headache. This should be investigated because it could be engine exhaust. The windows were dirty, they needed washing. The van was new and drove nicely.
I booked my rental a month early two hours before pick up I was told haul didn't have a trailer for me. After a back and forth conversation a trailer was found way out of the way. I had to go pick it up myself and then was told I would have to bring it back to that location. Why did I have to make a reservation if you don't hold up your end? I will never use u haul again worst customer service I have recieved in a long time.
Mechanic put the motor oil in the transmission.
Great office staff from pick up to drop off. Would recommend them for sure.
Really sweet girls at reception. Nice truck, comfortable. Easy drop off. Thank u!!!!!
Was not the location I selected.
Don't charge me for fuel when I already put some in. Thank for wasting my money