Customer Reviews for Rodeo Hard
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rodeo Hard
I had to make a change and drop off the tow dolly at the new Lakeside U-haul facility. The man I dealt with there was terrible. He had no desire to work with me and ended up charging me almost as much in a penalty fee (he called a wrong drop off fee) as the entire cost to rent the dolly all the way from KY to AZ. This person needs to have some training in customer service; he was really bad, with no skill in dealing with people and no apparent desire to learn. I tell anyone thinking of using U-haul in the Pinetop/Lakeside AZ area to seriously consider using someone else instead of these guys. They will are not willing to work with people, from my experience.
The gentleman was great. Very nice.. would rent from them again.
customer service at this location is 100 percent satisfactory
Mike has been very courteous and has answered any questions and concern my husband and I had asked, i will definetely recomend Rodeo Hard and use them again. Thank you
Joe was very helpful in getting us on the road to get our "to do" list started and completed. I would highly recommend this U-Haul dealer to anyone. It was only 5 minutes from our house too so we may be a repeat customer in the future.
Very disappointed in how the condition of trucks were delivered. Not even 1star rating..I will let all my Veteran friends know about this experience.
Truck seemed to have a loud whine when above 30mph. Otherwise worked perfectly for what I needed!
wonderful friendly staff!
Mike was awesome! Took great care of me and made sure I had everything I needed for a smooth move.
Totally a different experience from the pick up location. Very pleasant professional staff and nice clean. Very helpful.
Was fast, friendly and made recommendation and ideas, will rent again... great experience.
Wonderful customer service.
Very helpful and stress free.
Very nice people At Rodeo Hard.
Dropped truck off and was out of there in 5 mins. Good job.
Was on a Saturday and they had an event going on, food fair, parking was limited , and staff was short, go any other day , or if nothing is going on
I went thier on sat and this nice man named Mike was very nice because the person that took my order the wk before did not save any thing so we had no truck and Mike had one left .he was very very nice
Uhaul computer system was down when I went to pick up my truck and trailer. It cost me more time with my scheduled movers. The uhaul reps did give me more miles and one more day to return the equipment.
The store is off on a grave I road. It is in the same location as a feed store. The sales agent was pleasant.
Clean heavy dirt/road scum off trailer
Check out wiring connector it cost me $21.00 and several hours of my time to repair a defective wiring cable
No attend to support customers need. Would not recommend this place.
nothing selana was great and "very helpful" and even asked if I needed for another day and then made me another reservation ...this is the kind of person that needs to run every business due to her professionalism and helpfulness and that she acted like I was the only customer she had and went out of her way to help me.
Long period between dropping truck off (same day) l and charging credit card (almost a week later).
Very accommodating rep. Would definitely recommend.
To please remind the person returning the vehicle that they MUST refuel to the pick up mark or else incur really exhorbitant fees.
Casey and Zack were awesome! Great customer service!
This place was great. Wonderful.customer service.
I would not ask anything to be changed. The two young men That I met, very knowledgeable, kind, simply put Great Guys. Don't change that!!! I'll BE BACK