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Sean G
Customer Reviews for Meineke Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have more of a hospitality approach when strangers come through that front door. Provide some sort of documentation whether that be the receipt or the U-Haul welcoming envelope with details about equipment. The interior of the van could have been cleanet
david mAlways very cordial and friendly.
Shari SThis place scammed me for gas. Even I refilled the gas, they just charged it. Inside of truck is extremely dirty. I don’t know why they do clean inside of car.
Dongweon SThe man behind the counter was very helpful.
Mark WThe experience of renting a truck from Meineke Car Care was excellent from start to finish. The truck was just what we needed. It was clean and ready to go when we arrived for pick-up. When we returned the truck it took seconds to check out. We then received an initial receipt and then a corrected receipt because we had returned it early and didn't use as many miles as we estimated. It was a good price for a good product. Thanks Meineke!
Jo HGo a flat tire 3 miles from Meineke. Repairman said there was a fix-a-flat in the tire!!!! Waiting for that repair to be completed delayed our travels so much so that our professional movers in Louisiana left our house. We had to pay for 5 extra days waiting on the movers to come back to unload the Uhaul today. Nightmare. Uhaul caused me an extra $364 dollars for not maintaining their fleet of moving trucks. It's not fair I alone had to incur this cost.
George SN/a
Mabel HNot a good service. Charged wrongly for fuel.
mitansh pGood experience. I will rent there again.
KATIE KTook 45 min to get the 24/7 mobile access to work after numerous phone calls. Added an appliance dolly to the rental and there was no dolly in the truck. Had to find another uhaul location that had a dolly so additional drive time. Truck was very dirty in the cab as well as the box. Has not been cleaned in a while. We swept the box out.
JACQUELINE DGreat customer service.
Shari SGreat service, very close to my living place, excellent price.
bruno fThe professionalism and courtesy service of the person who helped me, was greatly appreciated for his patience. Thank you
jacqueline wI loved the customer service! I called in and was given great advice to help me save money! I would definitely use this location in the future! Thank you!
DANNY DEnsure that the truck being reserved/ rented is cleaned before pick up. Otherwise, the location is good and good customer service!
Diandra NFix y’all trucks it’s not to charge a person 200 dollars for a truck that is not working properly the tuck didn’t go over 40 miles and hour and when you come to a stop it didn’t want to excellerate I believe that before you rent A truck you should make sure it’s working properly
Keyjuan WCell phone check in/out process was great!
Tiffany TI'm pretty satisfied with the service. Love the courtesy and the inquiries to see what was convenient money/ time . And above all the calm demeanor. 10 🌟 service.
Fanny VEveryone was very helpful in person and also on the phone. I will definitely use this location when on vacation and for future needs.
Joyce WCharged more than estimated price
GOPI Creally bad the customer service, the person at front desk with a very bad attitude, aggressive and rude. they charged me for a dolley that they didn't provide me, I spoke to customer service and they found me one in another store but I had to pay one more time for that.
Salvador GHigh charges.
Martin MThe gentleman who checked me in was very kind. He was able to answer any questions I had about my rental and contract. Very good experience.
Omarr BExcellent experience.
Wayne WThe customer service was great. The guys there were friendly and helpful. I would definitely use their service again.
Patricia BStop looting the customers
NandishVisweswar KEasy..smooth transaction from pick to drop off. Thanks!
jeffrey sThere is nothing I can say to improve this location. They went out of their way to be helpful and it was easy.
Stacy SBOBBY WAS WONDERFUL AND MADE SURE ALL OUR NEEDS CAME TRUE
roshani sthe location was great. my issue was with the uhaul website
Linda PEasy pick up and return. The u haul truck was in good shape, no complaints.
Allison MThe u-haul app did not work on pick up or return. That was frustrating considering both times scheduled for non-business hours. That is not a location problem. The location vendor did their best and really nice to work with.
Ernest KThe owner was awesome, way easier than regular Uhaul centers
JAMES EOnline check in process was a bit excessive. After already reserving the truck online, did not think asking to contact a reference to vouch for the driver was necessary. A valid driver’s license was provided.
Timothy W