Customer Reviews for Round The Clock Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Round The Clock Storage
Have a truck available in the area it was reserved for. And if not work with the customer to move it for them. I only had the weekend to move and lost 2+ hours of packing and moving time with people who could help me, due to the relocation of this truck. However, experience was ok at this location. Great customer service.
The person behind the counter told me a quarter tank. I noticed it was an eighth tank and spoke to him of it. After returning the truck, I was charged for this. I then made a call to round the clock in Putnam, CT and they said it was to be corrected and it still isn't as of 4:30pm on the third of November.
My original pick up location was for another site. The truck had broken down so this location was found in our area which they have actually opened in Putnam, CT now. Tammy was very accommodating and very helpful. While this location was wonderful the whole experience of trying to reserve a truck with the UHAUL company can be extremely challenging and frustrating.
Get rid of the lady who works at round the clock uhaul. She is rude, lazy, and fails to do her job and calls you to do her work because she didn't do it at the appropriate time. She leaves in the middle of her shift and locks the office. One of the other people working in a separate part of the business not uhaul had to open it up and do her job for her to check in my truck.
Super helpful and knowledgable staff.