Customer Reviews for Roys Quality Car Care Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Roys Quality Car Care Inc
Alan supplies simply incredible customer service. I know I called him a dozen times leading up to our rental. He made us feel at ease every time we called him. Nic was our counter person when we showed up. He is also an asset to the company. He made the pickup of the equipment seamless.
The service was outstanding expect for one little small detail that was not metion on the phone And took me by surprise when I arrived to pick up the rental it was a retain fee it was explained more in detail in person but it should be disclosed over the phone as well still one happy customer overall 5star rating
The gentleman at roys quality car care really was helpful with the u-haul experience I'm very helpful I would recommend it to anybody if there was a scoring system I give him a 15 and up at 10
Always go to Roys. I rent a truck twice a year because I have a summer place I need the truck to take my items to it and bring back home in the fall and they always take good care of me.
These guys are excellent, I screwed up and kept the truck for an extra day. They made it work for me.
Alan was a wonderful help, he even checked the oil level and my tires on my personal vehicle while I was there.
I dropped off the truck here and it was fast and convenient.
Let them know if they have comprehensive insurance on their personal vehicle they don't need to purchase additional insurance for Uhaul equipment.
No comment since no problem.
The truck had not been swept out, so there was debris in the back. Location was fine - nothing great but not bad.