Customer Reviews for Rubens
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rubens
Very nice equipment! Van was brand new, very clean and nice. I would definitely use this location again for a future rental.
It was an after hours dropoff. Parking was little small but served purpose.
Second time I've rented equipment from Rubens U-Haul. The staff is extremely nice and always helpful. Rentals are fast and simple. I would highly recommend Rubens to anyone and everyone.
There was no way the truck could have been cleaned on the outside it was -10 out
Great experience. GREAT staff! Thanks.
Nothing, the staff was helpful and friendly. I will be back to this location.
Headlights ran dim and the truck was a lot rougher ride than advertised. Other than that we had a great experience. Thanks!
The person helping us was very professional and great. I appreciate the fabulous service. Very excellent location.
Very accommodating and helpful. Thanks
She was great other than charging me for extra miles. I returned the truck with more gas in it than what I received it and felt sort of scammed that u haul said I had 1200 miles than found out it was lower than that so I had to pay for it. I complain to her and she is going to try to credit my credit card for the miles.
I would never go back to that dirty u haul place that I picked the truck up. I was shocked -
Simple process, and the person that handled my transaction was awesome.
Actual drop off location was Lottie Road in South Lyon. Location was very remote and no attendant there at 9:30pm. Had to go to alternate South Lyon location at Mill Road. Attendant there was quite helpful and accomodating.