Great job
Chad G
Customer Reviews for Midgard Naples 1
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
4618256 - incident number - I rented the truck with 1/2 tank of gas, and as required I went to the gas station to refill to that level. The guage showed just under 1/2 tank. first put $12 in but the tank gauge never moved. I checked several times. I even started the truck but no movement. I reinserted the nozzle and begin to put more gas in and monitor the guage but still no movement. I check at least five times. I started the truck each time and waited, still no movement. $58 dollars later the tank was filled, as the auto pump shut off. The guage still didn’t move. After driving the truck for about ten minute, the guage then displayed FULL. The float appeared to be stuck - equipment issue- which cost me excessive fees that it should hot have. I am requesting $58 credited to my recent purchase. I used my American Express for the gas and can provide pride if requested.. Thank you, Scott D 908-377-2205
SCOTT DWe only needed extra blankets for our move. I was able to get what I needed seamlessly and he even carried them to the car for me. Great service!
Lorrie ITruck was average clean but old and in need of some repair/adjustment - in my opinion. I only needed it to move some furniture about 25 miles r.t.. I would not have wanted to drive any great distance in this truck. Overall, I accomplished what I wanted to accomplish without a problem. Midguard in Collier are good people.
Carl HIt was an old truck but it operated fine and was the perfect size for my move. Price was very reasonable and very convenient location.
John VIt would be nice for all locations to have optional tow hitch with both 2" and 2 ⁵/¹⁶" tow balls.
Nicholas P