Customer Reviews for Santillis Outlet & Vehicle Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Santillis Outlet & Vehicle Storage
Nothing. Truck and customer service was great! Thanks.
It was a very good experience. It went very smoothly.
Was very happy with renting from this location. The man who hooked up the trailer to our car was took the time to make certain it was safe and in good working order. Addtionally, he showed us how to unhook it which was great since we ended up returning it after they were closed.
She was very rude and ignorant. Didn't want to give me my deposit back. Not very nice when we pulled up. Will never go back.
Great Place..I have used several times..
ihe location was ok but u haul customer service is TERRIBLE.Very long wait times on the phone to ask basic question.The people are rude.I was told they didnt have the equipment locally,but when I went there is was there.Very unorganized as a company.
No improvement necessary - it served my needs perfectly.
customer service was very helpful, had to call her multiple times, always kind and would definitely recommend.
The employees here went out of their way to make sure we knew about the truck and what the terms of the rental were.
The center here was very accommodating. Your UHaul customer/reservation call center was horrible. I did not have a good experience, changed my order and couldn't get me my car hauler that I had ordered.
The customer service at this particular location was very nice but the fact that we had to drive so far to get the truck ruined our move. If I am expecting to pick up a truck a mile from my home and then find out the day before that I am picking it up an hour away, that is not good customer service. I would have never made a reservation with uhaul had I known that information and finding another option the day before was obviously impossible.
You guys somehow modified my rental plan in a way that saved me money when I drove 100 more miles than I originally planned. Thank you.
They helped us to resolve this issue. They were very cooperative.
Very Friendly and great service
Friendly customer service, easy rental, good price